Solutions Specialist

2 days ago

Melbourne, Australia Sharp People Full time

This is an amazing opportunity
- Great team environment and culture
- Growing MSP with career opportunities

As the
**Microsoft Solutions Specialist,** you are an integral part of our fast-growing national Professional Services team delivering projects to new and existing customers. You will be responsible for the successful implementation of products and solutions. The role is responsible for tasks ranging from solution design right through to solution implementation.

**Key Responsibilities**
- Drive and complete cloud and infrastructure projects across multiple technologies with a particular focus on the Modern Workplace (Microsoft 365, Azure, networking, security, Windows Servers, high availability and disaster recovery)
- Keep up to date with the latest products, services and emerging technologies.
- Assist engineers and service delivery teams with support, guidance, and recommendations when it’s requested.
- Provide assistance to pre-sales and solutions team around Infrastructure Designs.
- Complete project documentation ready for handover; including detailed designs and SoW which consists of phases, tasks, and durations.
- Solution planning, pricing & effort estimation, and bill of materials.
- Ensuring that all ICT considerations have been structured and documented to support the implementation and delivery of the project.
- Liaise with other Architects, SMEs, Operations team and vendors to ensure the appropriate architecture, strategy, and plans are in place to close out projects and implementations successfully.
- Provide assistance working on RFP/RFQ/ RFI responses along with assisting the sales team in pre-sales.
- Set and continually manage project expectations with stakeholders.
- Auditing and onboarding new clients when required to do so.
- Prepare appropriate quotes for client work /deliverables

**Key skills and Experience**
- Sound experience in Microsoft 365 Public Cloud:

- Microsoft 365 including Azure Active Directory, Intune/Endpoint Management,
- SharePoint, Microsoft Defender Suite
- Microsoft Azure including networking, compute, Windows Virtual Desktop
- Previous work experience in a Managed Service Provider company is preferred
- Certifications (Microsoft/ITIL) are highly regarded
- Windows Server; Active Directory, DNS, DFS
- Virtualisation technologies (VMware/HyperV)
- Microsoft Remote Desktop and other VDI technologies
- Scripting and Automation
- Network design and implementation including switching, VLAN, and WAN solutions
- Advantageous experience with Sophos, Watchguard or Cisco Meraki
- Design and implement backup and DR solutions
- Experience providing Senior / Proactive IT advice
- Experience in migration tools such as BitTitan, AvePoint, Mover, SharePoint Migration Tool
- Experience in IT tools such as Autotask & IT Glue

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