Senior Community Manager

2 days ago

Melbourne, Victoria, Australia kmartaustr Full time


Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work you'll do every day. As a leader in the retail market, we're optimistic about our future and yours. We're changing at a rapid rate, giving you challenging work that you'll be proud of.

We're excited to share that our team will be moving to our new Chadstone office in early 2026

This will be a space that brings us together — inspiring creativity, collaboration, and connection as we embark on this exciting new chapter.

Join the team

We are seeking a seasoned and visionary practitioner to lead strategic and tactical efforts in Corporate Social Responsibility, Social Impact, and Community Relations across the Kmart Group, including Kmart Australia and New Zealand, Target Australia, and Anko Global.

In this senior role, you will be responsible for shaping and executing initiatives that strengthen our community engagement, programs and partnerships and safeguard the reputation of our brands. You'll design and deliver impactful programs and campaigns that reflect our values and commitment to social responsibility, while providing expert guidance to the Head of Corporate Affairs and Community and collaborating closely with key stakeholders across the business.

This is a unique opportunity to influence the social footprint of some of Australia and New Zealand's most iconic retail brands, driving meaningful change and fostering lasting relationships with the communities we serve.

What you'll be doing

As a Senior Community Manager, you will be responsible for:

Align community programs with business strategy to enhance internal and external visibility.Drive innovation through new initiatives and pilot programs that grow community impact.Partner with Corporate Affairs to refine social impact and team engagement strategies.Support Diversity & Inclusion efforts and contribute to broader brand and functional goals.Manage budgets, processes, and competing priorities while engaging across all business levels.Lead crisis response planning and ensure compliance with RAP, sustainability, and anti-discrimination reporting.Develop and execute communication plans, including media releases and strategic messaging.Champion wellbeing, Indigenous Affairs, and charity partnerships to deliver meaningful social impact.

To be successful, you'll have:

Proven leadership and stakeholder management experience across complex national or international businesses, with expertise in reputation, risk, and issues management, including oversight of external agencies.Strong background in social impact and cause-related initiatives, with a focus on youth-related topics and community engagement across all levels of the organization.Strong written, verbal, and event management skills, with proven ability to negotiate and influence effectively.Highly organised with sharp attention to detail and proficiency in Microsoft Office Suite, Adobe Acrobat, Photoshop, and database management.Inclusive communicator who builds quick rapport and engages compassionately across diverse communities and teams.Demonstrated leadership, initiative, and resilience under pressure, with a commitment to social advocacy and internal wellbeing.Maintains high confidentiality and commercial acumen while navigating complex social issues and business environments.

Benefits we'll offer you:

Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers  We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  A dynamic learning and support program Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes Great career opportunities across the broader Wesfarmers Group 


We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now

#LI-Hybrid

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