Front Office Supervisor

4 days ago

South West Coast VIC, Australia Curlewis Golf Club Full time $104,000 - $130,878 per year

Contemporary, elegant, innovative.   When it comes to facilities, functions and epicurean experience, the Curlewis Golf Club is next level.  Commanding in both scope and ambience, no detail or expense has been spared in bringing The Bellarine's most dynamic destination to life.

Add to that an accommodation complex like no other.  Cool eco-pod constellations are nestled amidst Australian native landscape, flanking one of the region's most revered golf courses.  Sleeping up to 120, this is no ordinary sleepover, this is Curlewis.  "Experience exceptional" is the tagline and pride abounds in the delivery.

Inside and out, charisma abounds.   Embrace spectacular views spanning fairways, greens and bay.  Meander past the "Warhol Wall".  Immerse yourself in chill mojo on the grand veranda or sun drenched East Terrace.

Cutting edge AV facilities, an array of epicurean options to suit all budgets and tastes complete the picture.   The Spike Bar is home to a more intimate, relaxed occasion.  Signature restaurant and larger function facility, Claribeaux, will delight with its' creative structural form and culinary options – French influence, contemporary fusion and a keen focus on sustainable local produce.  An impressive local and international beverage list guarantees a state of blissful indecision.

Join our journey.

Are you ready to lead with confidence and inspire excellence in a fast-paced, guest-focused environment?  We're seeking a proactive and enthusiastic Front Office Supervisor to support the day-to-day operations of our unique accommodation offering.

About the Role

Reporting to the Front Office Manager, you'll play a key leadership role in ensuring a seamless and superior guest experience.

Your responsibilities will include:

  • Overseeing daily front office operations, including check-ins, check-outs, and reservations
  • Providing exceptional customer service and handling guest inquiries with professionalism and care
  • Supervising and mentoring the front office team to uphold high standards and service excellence
  • Ensuring guest safety and satisfaction throughout their stay
  • Supporting the continuous improvement of processes and procedures

About You

We're looking for someone who is as passionate about people as they are about hospitality.

You'll bring:

  • A vibrant, positive attitude with a strong work ethic
  • Previous experience in a hotel front office role, ideally with leadership responsibilities
  • Excellent communication skills – both verbal and written
  • A confident phone manner and professional presentation
  • Strong administrative and computer skills; RMS experience highly regarded
  • A hands-on, solution-focused approach
  • Availability for varied shifts including mornings, evenings, weekends, and public holidays
  • Full Australian working rights

Bonus points for:

  • A sense of humour and team spirit
  • A love for delivering unforgettable guest experiences
  • A genuine enthusiasm for the hospitality industry

Why Join Us?

You'll be part of a dynamic, supportive team that celebrates creativity, encourages personal growth, and thrives on delivering excellence.  Alongside great employee benefits, you'll enjoy working in one of the most inspiring locations on the Bellarine Peninsula.

Ready to elevate your hospitality career? Apply now and experience exceptional — at Curlewis.

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