Senior Risk and Analytics Manager

Marmalade

are solving the problem of unpaid invoices.

Unpaid invoices are the root cause of cash flow issues. Credit terms are offered based on trust with no control over payments. Offering credit terms to customers is hard. When that strain becomes too much, businesses often take on a loan. Loans don't solve the root cause of the problem - unpaid invoices.

Marmalade has developed the solution for unpaid invoices. We call this solution Payments-on-Demand.

Payments-on-Demand helps businesses access the money they've already earned, without having to borrow, you simply choose which invoices you want paid. There are no repayments, no interest and no risk.

Marmalade is ever-evolving and setting new standards around invoice payments. We're enthusiastic about the journey ahead and recognise we're only scratching the surface of what's possible.

THE ROLE

If you're an experienced risk professional who thrives at the intersection of data, decisioning, and strategy, this is an opportunity to shape the future of risk in B2B payments.

As our
Senior Risk and Analytics Manager
, you won't just be maintaining frameworks, you'll be steering how credit and fraud risk are managed end-to-end. You'll play a pivotal role in refining our Risk Appetite, shaping pricing models, and ensuring our automated decision systems stay sharp, resilient, and compliant.

This role offers the breadth to own strategy, governance, and execution. One day you'll be refining Probability of Default and Loss Given Default models, the next you'll be engaging with Product or Engineering to make sure risk and growth move in lockstep. You'll also mentor the next generation of risk analysts, embedding a culture of precision and impact across the function.

What makes this different from a traditional risk role? Speed. At Marmalade, your work won't sit in a policy drawer or a long pipeline. Insights and strategies move quickly into production, influencing real credit and fraud risk decisions, portfolio returns, and customer experiences in near real time.

If you want to push beyond legacy approaches to risk and make your mark in a fintech that values execution as much as strategy, we'd love to talk.

Strategic:

• Risk Management Framework and Appetite:
  Contribute to the periodic review and refinement of Marmalade's Risk Management Framework and Risk Appetite Statement by providing strategic insights grounded in a comprehensive understanding of the business's risk infrastructure and product suite.
• Risk Policies:
  Act as the custodian of Marmalade's credit and fraud risk policies, ensuring they remain current, effective, and aligned with the overarching Risk Management Framework and the company's product philosophy.
• Pricing:
  Responsible for defining and refining Marmalade's key risk inputs in partnership with the Finance and Data teams, with a focus on improving input accuracy and methodologies to ensure pricing fully reflects all risk components and remains aligned with the company's risk appetite.
• Model Governance:
  Share responsibility for the development and implementation of Marmalade's Model Governance Framework, to promote robust governance across all data science and analytics activities, thereby mitigating model risk across the organisation

Day-to-Day:

• Lead
  the implementation of key metrics and forums to ensure credit and fraud strategies are consistently aligned with risk policy and business objectives.
• Define
  and operationalise monitoring metrics and governance processes in line with the Model Governance Framework to ensure all decision systems and models are effectively managed and model risk is proactively addressed.
• Oversee
  the development, refinement, and validation of pricing input models, including Probability of Default (PD), Loss Given Default (LGD), and early warning indicators, ensuring they remain fit for purpose and aligned with the business's risk profile.
• Collaborate
  closely with cross-functional teams, including Sales, Product, Legal, Engineering, and Collections, to ensure a cohesive and comprehensive approach to risk management across the entire customer lifecycle.
• Communicate
  breaches of risk appetite or policy clearly and constructively, including recommended remedial actions, to ensure risk remains within tolerance while supporting business goals.
• Provide
  leadership and development support to junior members of the risk and analytics function through coaching, mentoring, and performance management

Role KPIs:

• Risk Appetite:
  Percentage of key risk metrics within approved Risk Appetite thresholds.
• Model Performance:
  Percentage of core risk models operating within defined thresholds, as described in Marmalade's Model Governance Framework
• Contra Performance:
  Increase approval, take-up, and utilisation rates across products, within risk appetite, in line with business goals.
• Pricing Performance:
  Average portfolio risk-adjusted portfolio return within risk appetite.
• Policies:
  Percentage of risk policies reviewed and updated within their scheduled review cycle.
• Risk System Delivery:
  Percentage of risk system initiatives delivered on time and in scope.
• Risk Engagement:
  Average stakeholder feedback score on collaboration, clarity, and responsiveness of the risk function.

WHO YOU ARE

Academic

• Bachelor's degree in a quantitative, analytical, or finance-related discipline (Mathematics, Statistics, Computer Science, Actuarial Science, Finance)

Technical

• Proficiency in SQL and Python for data extraction, manipulation, and analytics
• Proficiency with credit risk models such as PD, LGD, and early warning indicators
• Familiarity with key model performance metrics (AUC, Gini, KS) and model monitoring
• Ability to manage and deliver risk system enhancements (decision engines, risk infrastructure)

Experience

• 7+ years' experience in credit risk, fraud analytics, or financial risk management, ideally within fintech or financial services
• Direct experience managing or implementing credit and fraud policies
• Cross-functional collaboration experience, particularly with Product, Engineering, and Collections
• Ability to communicate policy breaches and risk decisions clearly to senior stakeholders

Must-have Qualifications

Academic

• Postgraduate qualification in a related field (Master's in Data Science, Risk Management, Financial Engineering, Applied Statistics)

Technical

• Experience operationalising a Model Governance Framework, including model documentation and validation processes
• Proficiency in building and deploying models using scikit-learn or similar ML frameworks
• Strong applied understanding of early warning systems and scorecard development
• Strong command of data visualisation tools such as Power BI, Tableau, or equivalent

Experience

• Demonstrated impact in improving risk-adjusted conversion metrics (approval, take-up, utilisation within appetite)
• Track record of delivering risk initiatives on time and in scope
• Experience in presenting to senior leadership, board committees, or regulatory reviewers
• Previous team leadership or mentoring of risk/analytics professionals

Preferred Qualifications

Academic

• Professional certifications such as FRM, CFA, or PRM

Technical

• Exposure to production deployment pipelines for models and decision systems

Experience

• Involvement in regulatory engagements or formal audit preparation
• Prior experience in scaling or automating risk systems and operations

WHAT WE OFFER

Marmalade is a community that empowers businesses and individuals alike. We foster collaboration and innovation with genuine care and support for each other. We understand that excellence flourishes under the right conditions.

Our workplace is inclusive and nurturing towards out-of-the-box thinkers. We champion disruptive thinking and support each other to evolve at the speed demanded by today's challenges. Every day, we immerse ourselves in executing strategies and developing products that break the mould, heralding us all as tomorrow's solution to today's problems. We're united by a desire to change lives for the better, and we're only getting started.

• Attractive Base Salary - A competitive base salary complemented by performance-based bonuses.

• Engaged Workplace - A vibrant and positive workplace that empowers and challenges team members, fostering a sense of belonging to Marmalade's shared vision.

• Parental Leave - Comprehensive maternity and paternity leave benefits.

• Giving Back - A paid volunteer day to contribute to the community.