Service Planning Coordinator/Scheduling

1 day ago

Baringa Queensland, Australia FCF Fire and Electrical Full time $60,000 - $80,000 per year

Join Australia's leading Fire & Electrical company – where safety, teamwork, and service excellence come first.

At FCF Fire & Electrical, we're passionate about protecting people and property. We deliver high-quality fire protection and electrical compliance services across Australia, helping our clients maintain safety and peace of mind.

We're currently seeking a Scheduler to join our Sunshine Coast team. This is a key role responsible for coordinating field technicians, managing job scheduling in Simpro, and ensuring all work is completed efficiently and within legislative timeframes.

About the Role

You'll be the connection between our customers, technicians, and support team – ensuring jobs are allocated, completed, and invoiced on time. This role requires strong organisation, attention to detail, and the ability to problem-solve in a fast-paced environment.

Key Responsibilities

  • Create the full monthly service schedule from the Simpro planner, ensuring all routine maintenance is set up accurately and on time
  • Schedule and manage fire service, maintenance, and repair jobs in Simpro
  • Allocate technicians according to skillset, location, and workload
  • Monitor and review daily schedules, rescheduling incomplete jobs where required
  • Manage incoming work requests via email, calls, and quote conversions
  • Order parts, coordinate customer bookings, and assign jobs to the correct technician
  • Maintain clear communication with customers, technicians, and internal teams
  • Ensure all scheduling complies with Australian Fire Standards (AS1851 & AS2293)
  • Keep accurate and detailed records of bookings, reschedules, and job notes
  • Collaborate with Territory Managers and other team members to ensure seamless workflow
  • Support continuous improvement of scheduling processes and service delivery

About You

You're a natural multitasker with a proactive attitude and a passion for organisation. You enjoy solving problems, supporting a team, and delivering outstanding customer service.

To succeed in this role, you'll have:

  • 2+ years' experience in job scheduling or coordination, ideally within the fire protection or trade industry
  • Experience using Simpro or similar job management software
  • Excellent time management, communication, and organisational skills
  • A keen eye for detail and accuracy
  • A strong focus on customer satisfaction and service excellence
  • The ability to work independently while contributing to a positive team environment

Why FCF Fire & Electrical?

At FCF, you'll be part of a team that values:

  • Safety, Integrity, Accountability, Teamwork and Continuous Improvement
  • A supportive and collaborative environment
  • Ongoing training and professional development opportunities
  • Career growth within a trusted national company
  • A role where your contribution truly makes a difference

How to Apply

If you're organised, motivated, and ready to join a dynamic team protecting businesses across Australia – we'd love to hear from you

Apply now via SEEK with your resume and a short cover letter outlining your experience.

  • 10082 Coordinator Development

    1 week ago

    Emerald, Queensland, Australia Central Highlands Regional Council Full time $100,000 - $150,000 per year

    Coordinator Development and PlanningPosition Number:10082Work Type:Permanent Full TimeLocation:EmeraldRemuneration:$122, $135,818.90 per annum + superannuationDepartment:CommunitiesAre you looking for your next leadership opportunity?How would you like to take on a role that will allow you to lead and mentor a multi-disciplinary team and work on a diverse...

  • Coordinator ICT Projects and Planning

    2 weeks ago

    Gympie, Queensland, Australia Gympie Regional Council Full time $120,000 - $180,000 per year

    A varied and challenging role will have the successful applicant establish and lead a program of work within Council's ICT unit.Competitive annual salary commencing a t $111,424, p lus up to 13% superannuationGreat range of additional benefits, including health & wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly...

  • Customer Service Coordinator

    7 days ago

    Southport, Queensland, Australia Private Advertiser Full time $60,000 - $80,000 per year

    Customer Service Team Leader & CoordinatorWe have a rare opening in our close-knit team for an experienced Customer Service Coordinator & Team Leader.We are a trade based business sending our technicians onsite to domestic customers homes.Our team applies our expertise & process to quickly and professionally deliver to our customers.We are a preferred...

  • Safety, Health, Environment and Quality

    1 week ago

    Baringa, Australia Ventia Pty Limited Full time

    Safety, Health, Environment and Quality (SHEQ) Advisor **Date**:30 Sept 2025 **Location**:Baringa, QLD, AU, 4551 **Company**:Ventia **About the Contract** **Ventia** is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities....

  • Main Administrative Officer

    1 week ago

    Baringa, Queensland, Australia John Wallace Swim School Full time $60,000 - $80,000 per year

    Join our team and help keep our swim school running smoothlyThe John Wallace Swim School is looking for a motivated and organised Main Administrative Officer to be the backbone of our daily operations. This pivotal role combines administration, customer service, and coordination — keeping our families, staff, and programs flowing efficiently every...

  • Scheduling Team Leader

    1 week ago

    Kenmore, Queensland, Australia Churches of Christ Full time $60,000 - $90,000 per year

    Scheduling Team LeaderChurches of Christ – Senior Living GroupLocation: Kenmore, QLD | Full-time on-site | Permanent positionLead with Purpose. Serve with Heart.At Churches of Christ, we believe in creating communities where care and compassion thrive. As a Scheduling Team Leader, you will play a key role in coordinating high-quality care and contractor...

  • Superintendent Mine Planning

    1 week ago

    Bowen, Queensland, Australia BHP Full time $180,000 - $250,000 per year

    About BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...

  • Finance and Administration Officer

    1 day ago

    Baringa, Australia The Plan Management People Full time

    **About the Role**: **What We Offer**: - A supportive and collaborative work environment where your contributions are valued and recognized. - Opportunities for professional development and growth within a growing organization. - Competitive salary of $55,000 - $60,000 + Super. - Work from our Sunshine Coast (Baringa) office, surrounded by a positive work...

  • Nursing Director, Medicine Service Line

    1 week ago

    Redcliffe, Queensland, Australia Metro North Hospital & Health Service Full time $120,000 - $180,000 per year

    About the rolePermanent full time opportunity to provide strategic leadership, coordination, and collaboration within Medicine Service Line with executive, interprofessional team members and others in service planning, delivery of exemplary, quality focused cost-effective consumer/person centred care, and workforce capacity and capability development.About...

  • Service Coordinator

    1 day ago

    Nerang, Queensland, Australia Queensland Health Full time $60,000 - $90,000 per year

    PurposeThe primary purpose of the role is to contribute to the delivery of customer focussed payroll service to clients of Queensland Health through payroll and related administrative processes and systems.Your key responsibilitiesAdhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to...