Team Leader, Orientation and Graduation Services

• Continuing, full-time
• $98,632 to $110,433 per annum (HEO7)
• Plus 17% employer superannuation
• Salary packaging options are available
• 20 days family and domestic violence leave available per annum
• 20 days gender affirmation leave per annum
• 10 days Aboriginal and Torres Strait Islander cultural and ceremonial leave per annum
• 5 weeks annual leave plus Christmas week shutdown, per annum
• Armidale based role
• Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)

Acknowledgement of Country

The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.

UNE emphasises its people, staff and students' growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.

Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce. From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women's Society, and the many international cultural groups - all will feel valued and respected at UNE.

You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference. Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan

About the role

The Team Leader, Orientation and Graduation Services provides pivotal leadership, coordination, and operational oversight for key student lifecycle initiatives. This business-critical HEO7 role directly manages a team of Graduation and Orientation staff, overseeing the design, execution, evaluation, and continuous improvement of programs and services across graduation, orientation, transition, rolling conferral, and digital engagement.

Operating under broad direction, the Team Leader is responsible for aligning team deliverables with strategic objectives, ensuring compliance with policies and procedures (including HESF 1.3 and 1.5), and driving collaborative outcomes across teams and portfolios. This role is essential for achieving key institutional objectives, including but not limited to an uplift in student satisfaction with orientation and an increase in on-campus cohort persistence. It also plays a crucial role in stabilising operations, mitigating risks during peak periods (e.g., Graduation), and enabling senior leadership to focus on other high-value institutional priorities.

About you

To be successful in this role, you will have:

• proven leadership experience in student engagement or higher education, with a track record of managing teams and delivering large-scale programs across the student lifecycle.
• strong strategic thinking and problem-solving abilities, combined with excellent interpersonal skills to build productive partnerships with students, staff and external stakeholders.
• high digital literacy and sound knowledge of university systems and academic governance, with the ability to interpret complex data, ensure compliance and drive process innovation.

About the Group

The Student Engagement and Graduation Department is part of the Student Journey portfolio, which works collaboratively with Library Services, Student Services, and Student Pathways. Our overall goals are to support and service student retention, student engagement, and transformative and personalised student journeys. We currently have an exciting opportunity for an experienced leader to join our dedicated team.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale's natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit

Enquiries and additional information

To discuss this role please contact Matt Hammond, email: head-.

Closing Date: Midnight, Sunday 16 November 2025

Reference No:

Please visit for further information about this position and other career opportunities at UNE.

To Apply

Submit your application through and refer to vacancy ref

Your application should be comprised of:

1. Covering letter addressing applicant's suitability for the position based on key functions of the role detailed in the Position Description;
2. Current CV.

Commitment to Inclusion and Diversity

UNE is committed to building a diverse workforce and strongly encourage applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.

National Police Check

If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement. Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).