Customer Service Representative

1 week ago

Greater Perth Area, Australia Auto Parts Group Full time $50,000 - $80,000 per year

About Auto Parts Group (APG)
At Auto Parts Group (APG), we aim to be Australia's top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage."

APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000 employees in Asia Pacific and more than 60,000 globally, with well-known brands like Repco, NAPA, AMX, and Motion Industries.

About The Role
As a Customer Service Representative, you will:

  • Provide excellent customer service by managing parts inquiries, requests, and quotes.
  • Handle phone services and ensure a professional customer experience.
  • Use APG systems to manage parts and inventory.
  • Address customer escalations and maintain order records.
  • Meet KPIs and focus on continuous improvement.

About You
We are looking for someone who is:

  • Passionate about customers and service.
  • Experienced in customer service and sales, with strong relationship-building skills.
  • A self-starter with a proactive, solutions-focused mindset.
  • Reliable, punctual, and a confident communicator.

Benefits

  • APG 'Me' Day: A paid, flexible day for team members to use as they wish.
  • Paid Parental Leave: Newly introduced paid parental leave for permanent employees.
  • Training: Comprehensive training, support, and resources provided.
  • Business Perks: Exclusive discounts with retailers like Woolworths, JB HIFI, Caltex, and Hoyts Cinemas.
  • Events: Regular team catch-ups, monthly events, and annual awards.
  • Wellbeing: Free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling.
  • Diversity: A diverse team with varying ages, nationalities, abilities, and cultures.
  • Security: A 30-year strong and growing business.

About The Work Environment…
Now is the perfect time to join our dynamic team as we focus on continuous improvement, technology, and safety. We are driven to provide the best customer experience and need individuals to help us reach our goals. It all starts with you.

Interested…
Please click on the "
Apply"
button and submit your resume.

Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest.

GPC Asia Pacific is an equal opportunity employer.

  • Customer Service Representative

    1 week ago

    Greater Perth Area, Australia OSW Full time $60,000 - $80,000 per year

    Are you a people-person with a passion for problem-solving and customer service? Do you thrive in dynamic environments where every day brings new challenges and opportunities to make a difference?We're looking for a dedicatedCustomer Service Representativeto join our team to support our WA office with administrative and sales tasks.Location: Canning Vale,...

  • Customer Service Representative

    3 days ago

    Greater Melbourne Area, Australia Segen Full time $70,000 - $120,000 per year

    We are growing the teamNewly created opportunity to join this growing customer service teamJoin a rapidly growing food manufacturing company with a stellar reputation for producingpremium, high-quality products As they expand, they're looking for apassionate and driven Customer Service Representativeto be the vital link between customers, operations, and the...

  • Customer Service Representative

    23 hours ago

    Greater Sydney Area, Australia PPD Search Full time $60,000 - $80,000 per year

    THE COMPANY YOU WOULD BE JOININGThis global medical device/technology company bases everything they do on genuine care for health and well-being.They are a trusted medical services and solutions partner, driving healthy outcomes for people facing movement challenges.They create value by improving clinical outcomes for patients and enabling a better work...

  • Customer Service Representative

    1 week ago

    Greater Brisbane Area, Australia Robert Walters Full time $45,000 - $60,000 per year

    A leading local government organisation is seeking a number of dedicated Customer Service Representatives to join their vibrant team in Logan, on a short term contract basis. This is an exceptional opportunity for you to become the welcoming face and first point of contact for a diverse community, providing essential support across multiple channels...

  • Outbound - Customer Service Representative

    7 days ago

    Greater Melbourne Area, Australia Percepta Full time $60,000 - $80,000 per year

    A Customer Service Representative – Outbound is primarily responsible for undertaking marketing programs on behalf of the Client to assist in their development of strategic business plans. Marketing campaigns include Owner Dialogue (Welcome and Anniversary calls), Hot Leads, Test Drive Direct Response and SAP Administration.Duties And ResponsibilitiesWork...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia Opteon Group Full time

    Customer Service Representative page is loaded## Customer Service Representativelocations: Perthtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (30+ days left to apply)job requisition id: R2409Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New...

  • Customer Solutions Representative

    1 week ago

    Greater Melbourne Area, Australia Morgan Consulting Full time $90,000 - $120,000 per year

    Customer Solutions Representative – MSPLocation:Melbourne CBDType:PermanentWork as a Customer Solutions Representative (IT Support) with strong Microsoft expertise to support and deliver solutions across diverse client environments. You'll play a key role in managing infrastructure, delivering projects, and driving automation in a fast-paced MSP...

  • Customer Service Representative

    7 days ago

    Perth, Western Australia Switch Cars Full time $104,000 - $130,878 per year

    About the role We are looking for a dedicated and customer-focused Customer Service Representative to join our team at SwitchCars in Welshpool, WA. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to enhance their experience with our company.What you'll be doingRespond to...

  • Customer Service Representative

    1 week ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    1 day ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...