Security Supervisor/Team Leader

About the Role

ACESGroup is continuing to grow across a wide range of industries including education, government, corporate, entertainment, and events. We are seeking experienced Security Supervisors/Team Leaders to join our team and play a vital role in delivering exceptional service while ensuring the safety and security of people, assets, and facilities.

This role is designed for a security career professional who leads by example. You will have the opportunity to work autonomously, applying your broad skill set to a variety of operational activities, while guiding a small to medium team to deliver outstanding results.

As a Security Supervisor, you will be highly visible and client-facing, responsible for providing professional information services, managing incidents, and ensuring high standards of safety and customer service are maintained at all times.

Responsibilities and Duties:

• Support, direct, and co-ordinate small to medium teams, including managing incidents and emergencies to achieve the best possible outcomes.
• Prepare and deliver shift operational briefs.
• Conduct patrols of sites to observe, report, and manage incidents.
• Deliver excellent service performance standards whilst developing operational efficiencies.
• Work within client and ACESGroup WHS guidelines.
• Monitor facilities to reduce risk and maintain public safety.
• Prepare and maintain general security records and reports.
• Manage and provide facility access control.

Skills and Experience:

• Current NSW Security Licence (1A) – minimum 3 years' experience (or equivalent).
• Experience supervising a small to medium team.
• Demonstrated customer service experience and strong client-facing skills.
• CCTV operational experience and ability to use a range of security systems.
• Availability to work on a 24/7 rotating roster.
• Superior communication skills (written and verbal).
• Professional presentation and strong interpersonal skills.
• Reliability, punctuality, and accountability.
• Current First Aid and CPR certification.
• Responsible Service of Alcohol (RSA) (current or willingness to obtain).
• White Card (or willingness to obtain).
• Fire Warden (or willingness to obtain).
• Current Working with Children Check.
• Unrestricted NSW Driver Licence.

(ACESGroup can support suitable candidates in obtaining required qualifications through our internal RTO.)

What ACESGroup Has to Offer:

• Ongoing training and upskilling through our internal Registered Training Organisation.
• Paid meal breaks.
• Uniform provided.
• Mentorship program.
• Clear career pathways and growth opportunities.
• Access to diverse and exciting workplaces across Sydney.
• Convenient site locations.
• A supportive team within a successful and growing company.
• Attractive conditions.

Apply now and join a team that values professionalism, growth, and opportunity

About us:

ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years' experience partnering to provide security services to a diverse range of industries and facilities.

Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.

At ACESGroup, we aim to be the industry leader where we don't just offer jobs, we offer long term careers.

How to apply:

If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW You can also get in touch for a confidential chat with our Recruiters on

ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ACESGroup do not accept referrals from recruitment agencies.

ABN: | ACN: | M/L: | ASIAL Member: | RTO: 90024 | VIC: PSBL S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

Job Types: Full-time, Casual

Pay: From $36.00 per hour

Work Location: In person