Technical Service Representative

1 week ago

Sydney, New South Wales, Australia Solenis Full time $104,000 - $130,878 per year

Technical Service Representative (Sydney)

  • High impact, autonomous role
  • Technical and Soft skills capability
  • Work for a global industry leader and be based in Sydney
  • Attractive Salary

Join our team as a Technical Service Representative, where you'll play a vital role in ensuring compliance and hygiene across diverse environments across all the designated sectors that Solenis Diversey supplies products and services.

About us

At Diversey-A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

About the role:

This role is centered on delivering exceptional service across a wide range of industries. As a Technician Service Representative, you'll take a hands-on, customer-focused approach to supporting our operations in key sectors including Retail, Food Service, Inflight Catering, Hospitality, Healthcare, Distribution, and Building Service Contractors (BSC)

Travel is a significant part of this role, so flexibility and reliability are essential.

Key responsibilities:

  • Conduct monthly customer service visits and respond to service calls, breakdowns, and repairs
  • Perform installations, preventative maintenance, and equipment refurbishments
  • Deliver customer training and ensure sign-off on installations and onboarding
  • Maintain accurate Safety Data Sheets (SDS) and serviceable Field Test Kits and toolkits
  • Monitor product usage and stock levels, reporting discrepancies to the State Manager
  • Build strong relationships with Store Managers, Area Coaches, and Regional teams
  • Address customer needs and complaints within defined timeframes
  • Support new store rollouts and ensure minimal disruption during installations
  • Attend in-house training sessions and adhere to company policies and safety standards

About you:

  • Attention to detail and accuracy
  • Effective planning, prioritization, and execution
  • Independent thinker with sound reasoning and problem-solving skills
  • Self-motivated and able to work without supervision
  • Personable and collaborative team player
  • Skilled in client communication and relationship-building
  • Proficient in documentation and training delivery
  • Capable of conducting product application training

If you're passionate about service, thrive in a hands-on role, and enjoy working independently while making a real difference, we'd love to hear from you. Join a team that values professionalism, integrity, and continuous improvement.

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status

  • Technical Service Representative

    1 week ago

    Sydney, New South Wales, Australia Solenis LLC Full time

    Technical Service Representative page is loaded## Technical Service Representativelocations: Sydney, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R0024340***Technical Service Representative (Sydney)**** ***High impact, autonomous role**** **Technical and Soft skills capability*** **Work for a global industry leader and be...

  • Technical Service Representative

    1 week ago

    Sydney, New South Wales, Australia Solenis LLC Full time

    Technical Service Representative page is loaded## Technical Service Representativelocations: Sydney, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R0024340***Technical Service Representative (Sydney)**** ***High impact, autonomous role**** **Technical and Soft skills capability*** **Work for a global industry leader and be...

  • Technical Service Representative

    2 days ago

    Sydney, New South Wales, Australia Komatsu Full time

    **The Opportunity**This position is integral to our Technical Service team, dedicated to delivering exceptional service to customers for the optimal performance of equipment in terms of safety, productivity, and reliability.As the Lead Technical Service Representative, you will spearhead service provision, oversee customer relationship management, drive...

  • Technical Service Representative

    1 week ago

    Sydney, New South Wales, Australia Solenis Llc Full time

    Technical Service Representative page is loaded Technical Service Representativelocations: Sydney, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R Technical Service Representative (Sydney) High impact, autonomous role Technical and Soft skills capability Work for a global industry leader and be based in Sydney Attractive Salary Join...

  • Technical Service Representative

    1 week ago

    Sydney, New South Wales, Australia SAPE Group Full time $60,000 - $80,000 per year

    A Full time Permanent position is available for an Experienced Spray Painter to work as a Technical Service Representative based in Condell Park. Sydney Automotive Paints and Equipment are a well-established company operating for over 40 years and is a leader in their field of Equipment, Paint and Materials supply to the collision repair industry.This...

  • Technical Service Representative

    7 days ago

    Sydney, New South Wales, Australia Komatsu Full time

    **The Opportunity**Explore a rare opportunity with KomatsuWe're inviting proficient HV Electricians to join us as Technical Service Representatives, delivering support across client sites in the Hunter Valley region. As a key player, you'll oversee the fleet health of Komatsu Electric Wheel Loaders (WE1350, WE1850), P&H 4100XPCAC Electric Face Shovels, and...

  • Technical Sales Representative

    1 week ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Technical Sales Representative role at Hager Australia & New Zealand1 day ago Be among the first 25 applicants Join to apply for the Technical Sales Representative role at Hager Australia & New Zealand Get AI-powered advice on this job and more exclusive features.Sales is your passion and you would like to drive our customer...

  • Technical Sales Representative

    3 days ago

    Sydney, New South Wales, Australia Opw Full time

    **OPW Title**: Technical Sales Representative**Date Created**: 10-08-22**Location**: Wetherill Park, Australia**Department**: Sales**Reports to**: Sales & Marketing Manager**Travel Required**: Yes**Supervisory Responsibility**: No**Overview**:Liquip International - part of OPW, is a global leader in fluid handling, metering, filtration and control solutions...

  • Technical Sales Representative

    4 weeks ago

    Sydney, New South Wales, Australia Hager Australia & New Zealand Full time

    Join to apply for the Technical Sales Representative role at Hager Australia & New Zealand1 day ago Be among the first 25 applicants Join to apply for the Technical Sales Representative role at Hager Australia & New Zealand Get AI-powered advice on this job and more exclusive features.Sales is your passion and you would like to drive our customer...

  • Technical Sales Representative

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Technical Sales Representative role at Hager Australia & New Zealand1 day ago Be among the first 25 applicantsJoin to apply for the Technical Sales Representative role at Hager Australia & New ZealandGet AI-powered advice on this job and more exclusive features.Sales is your passion and you would like to drive our customer satisfaction...