Residential Care Worker

Casual Residential Care Worker opportunities within Northern, Western and Southeastern suburbs of Melbourne and Regional Victoria.

24 Hour Priority Care Australia (24HPCA) are looking for experienced, qualified, and professional Residential Youth Support Workers to work in Residential Youth Homes situated in Northern, Western and Southeastern suburbs of Melbourne and regional Victoria.

About the Role:

As a Residential Care Worker, you will be working directly with young people, assisting them to develop day-to-day life, social and relationship skills, whilst maintaining a safe and positive environment.

Key duties can include:

1. Engage with and provide trauma informed therapeutic support to children and young people, 17 and under, who have complex behaviors.
2. Assist young people in residential care to attend appointments and schooling by transporting them to and from these destinations.
3. Support and motivate children and young people to participate in required daily activities such as self-care and independent living skills.
4. Work to provide a safe and stable environment to children and young people.
5. Demonstrate positive role modelling and mentoring to enable children and young people to meet their goals and achieve their full potential.
6. Develop, implement, and monitor individual support plans.
7. Case noting - Daily progress notes and Incident Reports.
8. Support with the involvement of family and community where possible.
9. Understanding and willingness to adhere to industry compliance.

Who we are:

At 24 Hour Priority Care Australia (24HPCA) we aspire to provide the community with quality caregivers who have compassion, resilience and who understand the implicit responsibility given to them.  We offer staffing solutions for a range of Community Service Organisations across Metropolitan and Regional Victoria.

What we offer:

• Work within an inclusive, supportive team environment.
• Work with a team that has compassion and resilience.
• A variety of shifts to meet work/life balance and suit your lifestyle.
• Free Employee Assistance Program – confidential counselling, coaching and emotional support for work and personal challenges.

About You:

Our ideal Residential Care Worker will showcase strong interpersonal skills and be able to quickly develop rapport with young people. You will be able to think on your feet and work autonomously as required. Remain calm and level-headed under pressure and have knowledge of how trauma, family violence, alcohol, and other drugs affect young people.

Mandatory Qualifications:

1. Certificate IV in Child, Youth and Family Intervention, or the Diploma Community Services.
2. Have completed the required following Industry Mandatory units:
3. CHCPRT009 - Provide primary residential care / CHCPRT033 Provide support to children and youth in out of home care.
4. CHCPRT010 / CHCPRT034 - Work with children and young people with complex trauma and attachment issues and needs.
5. CHCMHS007 - Work effectively in trauma informed care.
6. CHCCCS009 - Facilitate responsible behaviour.

The following are also required to obtain employment with 24 Hour Priority Care Australia:

• Therapeutic Crisis Intervention (TCI) Training - highly desirable
• Current First Aid Certificate, including:
• HLTAID010- Provide basic emergency life support
• HLTAID011- Provide First Aid
• HLTAID012 - Provide First Aid in an Education and Care Setting
• Current CPR Certificate - HLTAID009- Provide cardiopulmonary resuscitation.
• 22558VIC Supporting People with Disability to Use Medications Course or HLTHPS006 - Assist clients with medication.
• Current NDIS Worker Screening Check.
• Current NDIS Worker Orientation Module certificate.
• Current Working with Children Check (employee).
• National Police Check - Valid within the last 3 months.
• Minimum P2 - Victorian Driver's License.
• Reliable transport to travel between locations at short notice.
• Right to work or equivalent.

24 Hour Priority Care strongly encourages employees (workers) to keep their Covid and other vaccines (flu etc) up to date and to provide the details to their employer.

For more information or if you would like a copy of the Position Description, please contact our Recruitment team at

How to apply: Click 'Apply' where you will be prompted to proceed with your application via the Seek website. You will need to upload your resume and a cover letter explaining why you are interested in this role along with your skills and experience.

Early Applications encouraged.

24 Hour Priority Care is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply.

24 Hour Priority Care is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

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