Service Manager

Lead the future of care. Shape outcomes that matter

Employment Type: Temporary Full Time Until June 2026

Position Classification: Health Manager Level 5

Remuneration: $173, $193, Super + Salary Packaging

Hours Per Week: 40

Requisition ID: REQ620661

Closing Date: Monday 1st December

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

John Hunter Hospital is seeking an experienced and motivated senior leader to join our Medical & Interventional Services (M&IS) Leadership Team. This is an exciting opportunity to contribute to a dynamic, fast-paced, and highly collaborative environment dedicated to delivering exceptional care to our community.

About The Role:

As a key member of the M&IS Leadership Team, the successful candidate will provide strategic and operational leadership across a diverse portfolio of medical and interventional specialties. You will champion excellence across all disciplines, ensuring continual improvement in clinical practice, service delivery, safety, and patient outcomes.

This role holds overarching responsibility and accountability for the operational management of Medical & Interventional Services within John Hunter Hospital. You will lead the vision, planning, development, implementation, and evaluation of M&IS to ensure the efficient, effective, and timely delivery of high-quality health care services.

• Provide senior leadership and direction across Medical & Interventional Services.
• Drive strategic planning, service development, and performance improvement initiatives.
• Ensure consistent, high-quality care is delivered to every patient, every time.
• Foster collaboration across a complex range of professional groups and organisational partners.
• Oversee operational performance, workforce planning, and resource management.
• Lead a culture of safety, innovation, and continual improvement.
• Work closely with the M&IS Leadership Team and the John Hunter Hospital Executive to achieve organisational goals.

About You:

You are an inspiring, strategic leader with a proven track record in complex health service environments. You have strong interpersonal and communication skills, the ability to build relationships across multidisciplinary teams, and a passion for improving patient outcomes. You thrive in challenging environments and are committed to delivering excellence in health care.

What We Offer:

• A supportive and highly experienced leadership team
• Opportunities to shape future service delivery within a major tertiary hospital

A rewarding, senior role with significant impact on patient care and organisational performance

• Sustainable Healthcare: Together towards zero
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Additional Information:

An Eligibility list will be created for future temporary full or part time vacancies

No Job Share / Part time considered

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Julie Tait on

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD- for confidential support to ensure an equitable, barrier-free application process.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

Connect with us on FacebookandLinkedIn

.