Business Support Administration Transformation Initiatives

The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers' needs.

The Chief Technology Office is the shaping future of technology, data and digital solutions at scale. Joining our team means you'll be at the centre of transformation, working alongside passional leaders and talented teams who are committed to building a modern, resilient, and future-ready organisation.

Do work that matters

The key priority is supporting Group-wide initiatives to build tomorrow's bank today for our customers.

This role reports directly to the General Manager CTO Transformation Initiatives and is required to build strong working relationships with a broad range of stakeholders and operate effectively across a broad range of businesses and disciplines. An ability to master detail and work with ambiguity is required. The role requires strong judgement and commercial acumen with the ability to operate as a self-starter with limited support. This is a role requiring an expert level of stakeholder engagement, organisation and strategic planning.

This is a permanent role based at South Eveleigh (The Foundry). You will be required to work from other locations from time to time. We also offer remote working and flexible workspace

Some of the key areas you will add value include:

• Strategic Support
• Operational Excellence and Team Enablement
• Relationship Management and Stakeholder Engagement

We're interested in hearing from people who aspire to

• Provide high level executive support to a General Manager and their team to deliver on strategic priorities.
• Act as a key liaison focused on building strong relationships across internal and external stakeholders, and collaborating with the CTO Executive Assistant team, Leadership team and the wider executive assistant group within CBA.
• Streamline team operations through onboarding support, budget management, travel coordination, and event planning, creating a professional, well-organised environment that fosters productivity.
• Enable the leader to operate effectively by managing schedules, preparing briefing materials, coordinating meetings, and driving follow-ups thereby ensuring priorities are clear and outcomes are delivered.
• Actively participate in meetings by coordinating agendas, tracking actions, and driving delivery.
• Support the General Manager in driving team outcomes by following up on actions and ensuring timely completion.
• Support General Manager/s in creating and fostering diverse, motivated and engaged teams.
• Support and lead internal team communications, ensuring key messages are delivered clearly and consistently.
• Coordinate events, workshops, and team initiatives to strengthen collaboration, culture, and engagement.
• Demonstrate leadership in educating in an AI mindset and as a strategic collaborator - AI adoption and enablement.

Other qualities you may possess include

• Previous experience as an Executive Assistant at a senior level.
• Strong stakeholder relationship and interpersonal skills with a collaborative approach.
• Ability to manage competing priorities, work under pressure, and adapt to change.
• High level of professionalism and discretion.
• A proactive mindset, exceptional attention to detail, and a commitment to excellent service.
• Excellent written communication skills.
• Tech-savvy, adaptable, and confident using digital tools to streamline workflows.

Working with us means

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our website. 

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank. 

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day. 

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including BankWest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. 

If you are an experienced Executive Assistant seeking a dynamic, impactful role — apply now to help us deliver a future-driven technology.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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