Office Administration and Sales Support

6 days ago

Brisbane, Queensland, Australia Andersens Ipswich Full time $104,000 - $130,878 per year

A part time or full time position is available within our growing business for a highly motivated sales support and administration professional to join our dynamic customer focused team. You will need to be a detail orientated professional with a great work ethic and possess excellent communication and multi tasking skills.

Above all the successful applicant must have a positive can-do attitude, be motivated to succeed and open to learning and development.

Experience in a similar role is preferred to be short listed for this position, however as a priority we are looking for the right person. Ideally we seek someone who may have experience in customer service, sales support, bookkeeping or accounting and has the desire to satisfy our customers needs and provide a high level of customer service. If you have used NetSuite before we would especially love to hear from you.

If you are a confident admin professional with a keen interest in interior design and sales who is after more variety than the normal desk administration role, this would be the ideal for this position for you.

Responsibilities:

  • Provide administrative support to the sales team, including managing calendars, scheduling appointments, and organizing meetings.
  • Assist in the preparation and generation of sales reports, presentations, and proposals.
  • Maintain customer databases, update customer records, and ensure accurate and up-to-date information.
  • Process sales orders, quotes, and invoices, and handle order management from initiation to delivery.
  • Collaborate with internal and external suppliers to ensure timely and accurate order fulfillment and resolve any issues or discrepancies.
  • Serve as the first point of contact for customer inquiries, providing excellent customer service and addressing their needs promptly.
  • Assist in managing customer accounts, including handling customer requests, updating account information, and resolving customer complaints or concerns.
  • Coordinate and track sales leads, monitor the progress of sales activities, and provide regular updates to the sales team.
  • Assist in the creation and implementation of sales strategies and campaigns, including lead generation and follow-up activities.
  • Maintain inventory of sales materials, collateral, and promotional items, and coordinate their distribution as needed.

If this sounds like a role you would enjoy, we'd love to hear from you

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