ERP Business Analyst

About Coco Republic

Coco Republic is a premier design destination, known for curating interiors that exude timeless elegance, sophistication, and effortless style. With showrooms across Australia and New Zealand, our brand is synonymous with timeless design, impeccable service, and beautifully crafted furniture. While we are deeply proud of our products, it is our people who bring the Coco Republic experience to life – a collective of passionate, creative, and driven individuals who inspire our clients every day.

About the Role

We are seeking a highly skilled ERP Business Analyst to join our team. This role will play a pivotal part in bridging business needs with technology solutions across all areas of the business. You'll lead analysis efforts for strategic initiatives, support continuous improvement of enterprise systems, and mentor junior analysts.

This is a hands-on role that combines business analysis, process improvement, and system optimisation. You'll work closely with cross-functional teams across sales, procurement, planning, logistics, finance, marketing, and customer service to ensure our core technology platforms are fully leveraged to enhance business performance and customer experience.

What You'll Do

• Business Analysis & Process Improvement: Lead end-to-end business analysis across functional domains; facilitate workshops, document requirements, and optimise processes for efficiency and customer experience.
• Application Platform Management: Configure and maintain ERP and enterprise systems; provide end-user support; work with vendors and IT teams to resolve system issues.
• Project Support & Stakeholder Engagement: Lead small to medium-sized projects; coordinate testing, training, and change management activities; deliver clear documentation.
• Mentorship & Collaboration: Provide coaching to junior analysts; share best practices in analysis and system use; support capability development within the team.
• Data Analysis & Reporting: Collaborate with stakeholders to design reports and dashboards; generate insights using ERP, Data Warehouse, and CRM data to support decision-making.
• Compliance & Governance: Ensure systems and processes comply with internal policies and external regulations.

Who You Are

• 5+ years of business analysis experience, with at least 2 years in a senior or lead role.
• Strong background in retail, buying & planning, supply chain, and/or finance.
• Proven experience with ERP systems (e.g. NetSuite, SAP, D365).
• Skilled in process mapping, stakeholder management, and translating business needs into technical requirements.
• Proficiency in Visio, Power BI, Excel, and project management tools.
• Strong communicator with the ability to influence and collaborate across teams.
• Strategic thinker with a hands-on approach, passionate about continuous improvement and innovation.

Why Join Coco Republic

• Competitive remuneration + performance incentives
• Leave on your birthday – because your special day matters
• Ongoing learning and career development opportunities
• Generous product discounts for you and your loved ones
• A warm, collaborative team culture where people and creativity shine
• Access to our Employee Assistance Program, anytime you need it
• Paid parental leave and a commitment to work-life balance

If you're excited about driving process excellence and enabling business performance through technology, we'd love to hear from you.

Apply now to start your Coco Republic journey.

Please note, only shortlisted candidates will be contacted.

Coco Republic is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.