Account Manager

You would be joining our Creative Services Team, a dynamic in-house team that provides a range of services to help the Borg businesses develop, communicate, and enhance their brand, products, or services through strategic and creative means. The team's primary goal is to engage audiences, build brand awareness, and drive business growth using creative solutions.

About The Borg Group

The Borg Group is a leading privately-owned Australian enterprise with a strong presence in manufacturing, recycling, and property development. Founded in 1989 by brothers John and Michael Borg, the company is headquartered in Somersby, New South Wales, and employs nearly 2,800 people across Australia and New Zealand.

Borg is committed to environmental responsibility, actively integrating sustainable practices into its operations. Initiatives such as reDirect Recycling and Direct Pallets play a key role in reclaiming materials like used formwork, trusses, plywood, particleboard, and pallets. These efforts not only reduce landfill waste but also contribute to the production of recycled-content particleboard.

Innovation is a cornerstone of Borg's success. The company continually invests in automation and advanced technologies, driving new product development and maintaining its position at the cutting edge of the industry. Its world-class manufacturing facilities are a testament to this forward-thinking approach.

Borg's diverse portfolio includes several prominent brands, notably polytec and Porta.

• polytec is a renowned Australian brand offering decorative surface solutions for both residential and commercial interiors. It is a favourite among designers and renovators across the country for its style and quality.

• Porta is a trusted supplier of premium timber and panel products for the construction industry. Known for its deep expertise and commitment to innovation, Porta delivers strength, quality, and reliability to every project.

About the Role

As a proactive, client-focused Account Manager you will be the key liaison between our clients and internal creative, digital, content and production teams. You will be responsible for managing day-to-day client relationships, ensuring successful execution of campaigns, and helping to grow accounts through input and excellent service.

Key Responsibilities:

• Serve as the main point of contact for assigned clients, ensuring clear communication and alignment between client needs and agency deliverables.

• Oversee the development and execution of campaigns, from brief to delivery, including timelines, budgets, and approvals.

• Collaborate with internal teams (creative, digital, content, production, strategy) to ensure projects meet client expectations and are delivered on time and within scope.

• Present campaign proposals, creative concepts, and performance reports to clients.

• Monitor campaign performance and provide insights, optimization suggestions, and regular reporting.

• Ensure all projects adhere to brand guidelines, legal requirements, and industry best practices.

• Manage budgets, invoicing, and financial tracking for assigned accounts.

About You

To succeed in this role you will showcase the following qualifications and experience:

• Bachelor's degree in marketing, communications, advertising, or a related field.

• Previous experience working as an Account Manager in a creative or marketing agency would be highly regarded.

• Strong organizational and multitasking abilities.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office and/or Google Workspace; familiarity with project management tools (e.g., Asana, Trello, ).

• Detail-oriented with a proactive attitude and problem-solving mindset.

• Comfortable working in a fast-paced, creative environment.

With the sustained growth of our company, there has never been a better time to join Borg.

Borg is an Equal Opportunity Employer