Account Director

Lead. Inspire. Deliver.

At Thryv, we're on an exciting journey to transform into one of Australia's leading SaaS and platforms businesses. With a proud history helping Aussie businesses connect with their customers (you might remember us as Sensis and Yellow Pages), we're now focused on empowering small businesses with cloud-based software to thrive in today's market.

We're looking for a dynamic Account Director to lead and inspire a team of 12 Business Advisors (New Business BDM's and Account Managers) across Newcastle, Central Coast, Wollongong, and Port Macquarie. This role is all about driving new business growth, nurturing existing SMB clients, and scaling up our SaaS offering – all while keeping our customers at the heart of everything we do.

This exciting role is open to applicants living in Newcastle, Central Coast, Wollongong, Port Macquarie and all surrounding areas.

The Role

As an Account Director, you'll:

• Lead, coach, and develop a high-performing team of Business Advisors.
• Drive new business development while ensuring client retention and growth.
• Champion our SaaS and marketing services portfolio to expand customer reach.
• Foster a culture of motivation, accountability, and continuous improvement.
• Deliver against revenue, productivity, and customer experience targets.
• Provide insights, reporting, and strategic recommendations to senior leaders.
• This is a multi faceted role Managing both New Business BDM's & Account Managers

This is a hands-on leadership role where you'll be out in market, side-by-side with your team of 12, empowering them to achieve – and exceed – their targets.

What We're Looking For

You'll bring:

A strong track record leading face-to-face sales teams in the SMB space.

Proven success in new business development and revenue growth.

Knowledge of marketing, advertising, digital, SEO, and SaaS markets.

A natural ability to coach, mentor, and inspire teams.

Resilience, motivation, and the drive to exceed expectations.

Strong organisational skills and the ability to thrive in a mobile work environment.

Why Join Us?

At Thryv, our people are at the centre of everything we do. We live by our values:

Act Like You Own the Place – be empowered, accountable, and bold.

Think Long Term & Act with Passion – create impact today, with tomorrow in mind.

Client Devoted – always put the customer first.

Invest in Our People – we back our teams with training, growth, and opportunities.

Under Promise, Over Deliver – exceed expectations.

This is more than a sales leadership role – it's your chance to shape the future of how small businesses connect, grow, and thrive, with Thryv

Ready to Lead the Charge?

If you're a sales leader who thrives on challenge, loves building high-performing teams, and is excited about helping small businesses succeed with SaaS, we'd love to hear from you.

Apply now and be part of Thryv's growth story.

For a confidential discussion or if you have any questions please contact

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