Deputy Director Operational Performance and Transformation

Requisition No: 5461

Executive Division: Operations

Division: Emergency Medicine and Intensive Care Services

Program: EMIC Management

Department: EMIC Management

Enterprise Agreement: Varied Health and Allied Services, Managers and Ad

Job Function: Administration & Leadership

Project:

• Location: Sunshine Hospital
• Employment Type: Fixed Term, Full Time
• Salary: HS7

About the role

The Division of Emergency Medicine and Intensive Care Services (EMICS) is seeking an enthusiastic and motivated leader, for a senior leadership role as Deputy Director Operational Performance and Transformation.

Reporting to the EMICS Divisional Director, this role will lead, implement and evaluate process and system focused improvement strategies to maximise patient access, safety, operational efficiency and experience across the division. This role will be responsible for delivering on priority strategic and improvement initiatives within EMICS Division through the application of improvement science frameworks and methodology to influence improvements in operational process, systems and efficiency.

Key responsibilities:

• Work with the Divisional Director and the Directorate leadership team to target and deliver on priority strategic and improvement initiatives
• Undertake critical analysis of information, diagnostics and work flow mapping to support evidence- based decision-making and proactively evaluate and monitor projects to identify issues and barriers, undertaking assurance and review activities to deliver improvement initiatives
• Contribute to, and take a lead role in developing, implementing and evaluating initiatives and innovations to optimise patient experiences, outcomes and safety using agreed Western Health Methodology

About you:

• Successful completion of a tertiary qualification in a healthcare discipline or management field
• Demonstrated experience in project management, program development, or service improvement initiatives including examples of innovation and/or transformational redesign work
• Effective leadership and communication skills, including proven interpersonal skills in the
• facilitation of effective team functioning, stakeholder engagement, conflict identification and constructive resolution

Position Description

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients' lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you're passionate about improvement and transformation we'd love to hear from you. Simply click on the "apply" button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 20 September 2025.

Enquiries: For further information about this role, contact Lauren Davidson via email or Doriana Andreou via email

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health does not accept unsolicited resumes/applications from recruitment agencies.