Marketing Manager

POSITION OVERVIEW

Send It Social Club (formerly SportsPlus) is seeking a dynamic Marketing Manager to support our multi-venue competitive social experience brand. This role involves coordinating marketing initiatives across venues, managing digital campaigns, and ensuring consistent brand implementation while responding to the unique needs of each location.

REPORTING STRUCTURE

• Reports to: Chief Commercial Officer

• Works closely with: Venue Managers, Content Creator(s), Agencies, Clubs/landlord/partner marketing teams, suppliers

KEY RESPONSIBILITIES
Venue Marketing Support (40%)

• Serve as primary marketing contact for venue managers across all locations

• Evaluate, prioritize and fulfill venue-specific marketing requests

• Brief venue managers on campaigns, procedures and execution expectations

• Adapt core marketing materials for local implementation

• Coordinate with clubs/landlords for promotional activities for local venue events

• Ensure consistent brand application across all venue communications

• Evaluate campaign success at the local level

Digital Campaign Management (30%)

• Manage owned media (EDMs, SMS) production & measurement

• Update and manage website content

• Update project software with progress on marketing activities

• Brief agencies, design suppliers, content creators based on the marketing calendar

• Track and report on campaign performance

Content Coordination (20%)

• Collect and organize venue-generated content (photos, videos, stories)

• Maintain digital asset library for all marketing materials

• Coordinate content calendar across multiple venues

• Ensure timely content distribution across channels

• Support content creation for venue-specific promotions

Analytics & Reporting (10%)

• Generate regular marketing performance reports for venues

• Track venue-specific KPIs and campaign results

• Identify opportunities for marketing optimization

• Consolidate insights from multiple locations

• Contribute to marketing strategy development

QUALIFICATIONS
Required

• Bachelor's degree in Marketing, Communications, or related field

• 2+ years experience in marketing or communications

• Marketing generalist

• Experience with social media management platforms

• Proficiency in Microsoft Office and Google Workspace

Preferred

• Experience in hospitality, entertainment, or venue marketing (but not essential)

• Knowledge of behavioural economics

• Familiarity with digital analytics tools

• Understanding of local area marketing principles

• Experience working with multiple stakeholders

• Basic technical competence: CMS, digital screen software, AI tools, etc

COMPETENCIES

• Communication: Ability to communicate clearly with diverse stakeholders

• Organization: Strong project management and prioritization skills

• Problem-Solving: Creative approach to marketing challenges

• Adaptability: Flexibility to respond to changing business needs

• Decision making: Willingness to make decisions

• Initiative: Self-motivated with ability to work independently

• Sense of Humour: Willing to have a laugh and live a little

• Innovation: Eager to try new approaches and disrupt

• Simplification minded: A work smarter not harder approach

ADDITIONAL INFORMATION

• Full-time position (38 hours per week)

• Occasional evening/weekend work required for events

• Hybrid home/venue/office

• Competitive salary plus incentive structure

Send It is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready to help Send It take its marketing to the next level? We're looking for someone who combines creativity with organizational skills to support our growing network of venues.

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