Administration Officer

Are you ready to join a team that's changing lives every day? At Icon Cancer Centre Canberra, we're more than a workplace – we're a supportive community, dedicated to providing world-class care close to home. Step into a role where your skills will shine, your impact will be profound, and your team will feel like family.

This is a Permanent Part-Time role working Tuesday, Wednesday and Thursday 8am - 5pm.

What's in it for you?

• Dynamic Role: Be the backbone of our operations in a fast-paced, patient-focused environment.
• Work-Life Balance: Enjoy a permanent full-time role with no weekend shifts
• Competitive Benefits: Benefit from a supportive culture, professional growth opportunities, and free onsite parking.

Located in Bruce, ACT, our centre offers cutting-edge radiation oncology services in a friendly, welcoming setting. Learn more about our services at Icon Cancer Centre Canberra: 

Your Role: Be the Heart of Our Operations

As a Medical Administration Officer, you'll ensure our centre runs seamlessly while delivering exceptional care to our patients and families. From booking appointments to processing billing, your attention to detail and customer service will enhance the experience for every patient who walks through our doors.

Key Responsibilities:

• Welcome patients with warmth and professionalism.
• Schedule appointments and manage patient information accurately.
• Handle patient billing and discuss fees with confidence.
• Respond to enquiries via phone and in person.
• Support the administration team with organisational tasks.
• Uphold Icon's vision and values in every interaction.

What We're Looking For

Are you proactive, personable, and passionate about delivering outstanding service? Join us if you have:

• Experience in medical administration, preferably in healthcare.
• Familiarity with Medicare, DVA, and private health systems.
• Exceptional organisational and time management skills.
• Strong communication skills – both written and verbal.
• Proficiency in computer systems, including Word and Excel.

About Icon:

Icon Group is Australia's largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6-day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

Here's why our people choose us:

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  

Impact, at Scale: We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know your work is making a difference.  

Connection, at Heart: Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  

Opportunity, at Hand: We're constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.  

Extra benefits for YOU:

• Career-Enhancing Training: Access dedicated, industry-recognized pharmacy training courses to boost your career.
• Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
• Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
• Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
• Novated Lease Options: Access convenient vehicle financing through our partner RemServ.
• Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
• Wellness Support: Utilize resources and tools to balance your psychological and physical health.

Why Choose Icon Cancer Centre?

At Icon, we're united by a shared purpose: to deliver the best possible care to as many people as possible, as close to home as possible. Here, you're not just an employee – you're a vital part of a mission-driven team.

Take the next step in your career while making a genuine impact. Apply now and help us bring hope, support, and care to our patients and their families.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD's.