PMO Lead

Company Description

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

We are seeking an experienced PMO Lead to provide governance, structure, and delivery discipline across all workstreams of a major remediation program. This role is critical in ensuring effective program planning, reporting, financial management, and oversight of risks, dependencies, and quality controls.

As the PMO Lead, you will act as the central coordination point for program governance, enabling the Program Manager and workstream leads to deliver against milestones and outcomes with confidence and consistency.

Key Responsibilities

• Establish and maintain strong program governance frameworks, ensuring consistency across multiple workstreams.
• Develop and manage the integrated program plan, with advanced proficiency in MS Project.
• Coordinate and consolidate weekly and monthly status reports, providing clear visibility of progress, risks, and dependencies.
• Track and manage budgets, resource forecasts, and financial performance metrics.
• Support risk, issue, and change management processes across the program.
• Ensure quality assurance and continuous improvement of delivery processes.
• Collaborate closely with program and project managers to ensure alignment with strategic objectives.
• Report directly to the Program Manager and provide accurate, timely updates to leadership.

Qualifications

• Proven experience leading a PMO function within large, complex technology or transformation programs.
• Strong stakeholder engagement and communication skills across all levels.
• Advanced skills in MS Project and familiarity with common program management tools and methodologies (e.g., PRINCE2, MSP, Agile).
• Excellent analytical, planning, and coordination abilities with a focus on delivery discipline.
• Experience working in telecommunications or large enterprise environments is highly desirable.

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks