Manager, Technology Engagement

About Brisbane Catholic Education
Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through strong partnerships with parents, governments, and the wider community, BCE fosters social responsibility, self-discipline and Catholic values in all its students. We offer a supportive working culture where care for the individual is an important part of our ethos. Arrive at work every day to a welcoming and compassionate environment, knowing that you'll be supported to take care of what's important to you. Learn more about Brisbane Catholic Education.

About Our Team
The Customer Solutions team leads BCE's IT project portfolio, acting as the bridge between IT capabilities and customer needs. They ensure that technology solutions enhance customer interactions, improve experiences, and support BCE's growth. The team fosters a culture of continuous innovation through collaboration and transparency, delivering valuable business outcomes across the digital ecosystem.

Summary
As the Manager, Technology Engagement, you will be the key connector between IT and business needs, acting as the single point of contact for technology requests across the organization. You'll drive digital transformation by identifying opportunities to enhance customer engagement, oversee the implementation of major technology programs, and ensure initiatives are prioritized and integrated into strategic planning.

• Location: BCE Office - Woolloongabba
• Work hours: Full-time | Flexible working arrangements available
• Start Date: November 2025
• Salary: $219,150 total package including super and access to a motor vehicle
• Status: Permanent (continuing)
• Ad Close Date: 03 November 2025
• Contract:  

About The Opportunity
In this position you will:

• Act as the single point of contact for business requests, bridging customers and IT to improve interactions and experiences
• Drive digital transformation by identifying opportunities to enhance customer engagement and support BCE's growth
• Oversee the implementation of significant programs of work, ensuring technology initiatives are captured, prioritised, and integrated into the ePMO
• Manage and influence strategic decisions across BCE and the education sector, promoting BCE's priorities and initiatives
• Provide advanced advice, support, and coordination to stakeholders, guiding executive leadership with evidence, analysis, and emerging risks
• Lead and facilitate customer explorations to improve experience, drive cultural transformation, and foster a customer-focused team
• Mentor specialists and lead multi-disciplinary teams to develop work plans aligned with BCE's priorities
• Promote continuous improvement in project management by streamlining processes and ensuring efficient management of scope, outcomes, timeframes, budget, and resources

About You
To be successful in this position you will bring relevant contemporary skills and experience including:

• Experience in developing and implementing strategic plans
• Actively identifying opportunities for improvement and resolving complex issues effectively
• Led teams, managing projects, and overseeing operations, in a dynamic environment
• Ability to collaborate across multiple teams or departments and positively influence outcomes
• Being a member of a Senior Leadership Team and providing subject matter expertise to Executive level
• Project management or organisational change qualifications and/or demonstrated experience delivering complex IT programs on time and within budget

Eligibility And Safeguarding Requirements

• Eligibility to work in Australia for the duration of the appointment
• Positive Notice Blue Card for working with Children.

Why choose BCE
Benefits
Join us and be part of the largest Catholic Diocese in Queensland, nurturing your personal and professional development goals. As a valued member of our organisation, enjoy these and other rewards:

• Opportunities for career advancement and professional development
• Competitive remuneration and flexible work arrangements (position dependent)
• Access to targeted AI tools and training with a focus on innovation and strong ethical standards. Learn more here: The Rome Call for AI Ethics and Microsoft Australia News Centre
• Salary packaging and salary-sacrificing options
• Active staff social club and wellness programs
• Personal support for our employees and families through the Employee Assistance Program.

Please note applications for this position may be considered as they are received, and an appointment made prior to the advertised close date.

Everyone at BCE models and fosters a commitment to the safeguarding of children and promotes a culture where student protection is everyone's responsibility. The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.

Equity and inclusion are at the core of our Catholic values and we recognise the benefits of a diverse workforce. We encourage and welcome candidates from all backgrounds to apply for this position.

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