Product Manager, Entitlements and Offerings

Nine is Australia's largest locally owned media company. Working at Nine, you'll have access to a unique range of experiences and opportunities, helping drive the success of the country's most trusted television, radio, digital and publishing brands. 

Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.

Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We're evolving and we need people like you to bring new ideas, innovate and make your mark.

Our new Consumer Platform is a strategic initiative dedicated to creating seamless, unified user experiences across all of Nine's digital products. It will deliver universal capabilities for identity, marketing communications, subscription management, billing, payments, and personalization—ultimately enabling deeper audience engagement, sustainable growth, and long-term customer retention.

As the Product Manager for Entitlements & Offerings, you will join the Accounts & Engagement team. This is a pivotal role focused on enabling our Growth Marketing teams to execute and experiment with their own initiatives. You will be responsible for defining, building, and launching products related to entitlements, promotional capabilities, and our paywall system.

What you'll do:

• Define, build, and launch exceptional, market-leading products for the Entitlements & Offerings space.
• Write clear, exhaustive specifications for major features, including those required to enable experimentation. You will think through and specify complex functionality, ensuring you provide the right level of detail needed by your engineering team to execute with precision.
• Be a key driver in building experimentation tools, supporting promotional and offer capabilities, and enabling crucial growth marketing initiatives.
• Seamlessly transition your focus between managing a large-scale platform implementation project and driving continuous, incremental software improvements based on real-time user feedback and evolving business needs.
• Leverage data and actionable insights from analytics platforms to rigorously inform your product decisions, analyse user behaviour, and accurately measure the success of your products.
• Work collaboratively with a wide range of stakeholders—including finance, engineering, legal, and business teams—to understand their strategic goals and effectively communicate your product roadmap, risks, and dependencies.
• Manage and rigorously prioritize the product backlog for your dedicated engineering team, ensuring resources are focused on the highest-value initiatives.
• Translate high-level strategic changes in a fast-moving transformation environment into clear, actionable, and measurable product initiatives for your squad.
• Take ownership of the technical implementation quality, ensuring payment processing is secure, compliant, and highly available.
• Work closely with engineers to ensure solutions are scalable and maintainable for long-term growth.

What you'll bring:

• An experienced Product Manager with a minimum of 3+
• years of experience and a proven ability to manage complex products from concept validation through to successful launch and iteration.
• You have a passion for user growth and a solid understanding of entitlements, promotional systems, and paywalls.
• You are genuinely data-driven and instinctively use quantitative and qualitative insights to validate hypotheses and guide strategic product decisions.
• An effective, polished communicator capable of synthesizing complex technical and growth requirements and translating them for engineering, design, and business teams to deliver unified, impactful solutions.
• You are highly adaptable and thrive in a fast-paced transformation environment, comfortably managing ambiguity and change.

How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team. 

Our employee benefits include:

• 18 weeks paid parental leave with no distinction between primary and secondary carers.
• Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.
• Digital newspaper subscription to our mastheads.
• Annual gift voucher for Stan subscription.

More info at Nine Careers.

Our Commitment to Diversity and Inclusion:

We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.