Service Process Controller

Service Process Controller

We are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

For more than four decades Fujitsu has innovated with and supported the Australian Defence Force to deliver mission-focused information, co-creating new technologies and capabilities to ensure Defence is prepared and ready to defend, fight, and win in a digital age

About the role

This role is available from multiple locations across Australia.

This role is a Permanant Part-Time opportunity, 3 days per week. 

We are currently seeking a Service Process Controller to join our growing team and be responsible for the maintenance of hardware and software assets registered within the Configuration Management Database

About you

Responsibilities and Accountabilities:

• Control the receipt, identification, storage and withdrawal of all supported assets within the Database.
• Review Install, Move, Add or Change Requests
• Reconcile asset movements against IMACs
• Implement Requests for Change assigned to Asset Management.
• Administer procurement of new assets.
• Manage imports of asset data
• Verify accuracy of database against physical environment
• Initiate and assist in the development and maintenance of Asset Management process, policy & procedure documents, to assist Asset Management with the successful delivery of the service.

Requirements and Experience:

• At least 3-year, previous experience in Logistics and/or Warehouse environments
• Previous experience updating and maintaining a CMDB
• Ability to work within a team
• Previous experience conducting change requests
• Ability to work under pressure and meet time constraints
• Must have current or reinstatable AGSVA Security Clearance

Why Fujitsu?

We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.

We offer tailored career paths across our global organisation to support your professional and personal growth. Our customers trust us. We have an excellent reputation across the region and globally. Best in class reward and recognition programs flexible work, volunteering leave and more. We live our values of aspiration, trust and empathy, all day, every day.

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders.

If you dont tick every box in this job description, please dont rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply.

Search Firm Representatives Please Read Carefully

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles - PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum Baseline Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI ACT).