Customer Service Advisor

2 weeks ago

Western Downs, Australia Department of Customer Services, Open Data and Small and Family Business Full time $104,000 - $130,878 per year

In the role of Customer Service Advisor, you will work collaboratively with a team to provide a positive customer experience through the delivery of a wide range of products and services to clients in a face-to-face environment and support the development of customer service functions by piloting initiatives to improve the customer experience.

Some of your responsibilities will include:

• Deliver government services including licensing, registration and other products, through a variety of communication channels to enable customers to complete their requests in an efficient and effective manner.

• Develop and maintain comprehensive knowledge of procedures, processes and required services to be able to perform service interactions across various customer channels.

• Effectively navigate multiple systems and databases to conduct operational and administrative tasks to support efficient service delivery. For example, collect and remit monies associated with transactions, reconcile banking and daily remittances for staff.

• Assess customer needs and provide appropriate information and direction to appropriate service channel, including referring customers to other service specialist and locations, where appropriate.

• Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives.

In Return We Offer a Range of Benefits Which Include:

A competitive remuneration package including:

• Employer Superannuation contributions up to 12.75%.

• Learning and development opportunities.

• Employee Assistance Program.

• Work/life balance, variety and flexibility.

Applications to remain current for 12 months.Job Ad Reference: QLD/659616/25Closing Date: Thursday, 02 October 2025

  • Customer Service Advisor

    2 weeks ago

    Darling Downs, Australia Transport and Main Roads Full time

    You have the opportunity to join the Queensland public sector in a position of trust where you will contribute to better outcomes for Queenslanders by implementing the policies, priorities, services or programs of the elected government. In the role of Customer Service Advisor, you will work collaboratively with a team to provide a positive customer...

  • Customer Service Advisor

    1 week ago

    Darling Downs, Australia Queensland Government Full time

    **You have the opportunity to join the Queensland Public sector in a position of trust where you will contribute to better outcomes for Queenslanders by implementing the policies, priorities, services or programs of the elected government. In the role of Customer Service Advisor, you will work collaboratively with a team to provide a positive customer...

  • Customer Service Advisor

    2 weeks ago

    Darling Downs, Australia Transport and Main Roads Full time

    You have the opportunity to join the Queensland Public sector in a position of trust where you will contribute to better outcomes for Queenslanders by implementing the policies, priorities, services or programs of the elected government. In the role of Customer Service Advisor, you will work collaboratively with a team to provide a positive customer...

  • Customer Advisor

    7 days ago

    Roxby Downs, Australia NAB Full time

    Branch Customer Advisor – BankingOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.ResponsibilitiesSupport NAB's Kadina branch by being...

  • Customer Advisor

    6 days ago

    Roxby Downs, Australia NAB Full time

    Branch Customer Advisor – Banking Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. ResponsibilitiesSupport NAB's Kadina branch...

  • Customer Service Advisor

    2 weeks ago

    Perth Airport, Western, Australia Scania Australia Full time $60,000 - $80,000 per year

    Role SummaryExcellent opportunity. Join a fantastic team and be part of our continuing growth. Vehicle/transport industry experience preferred.Job ResponsibilitiesAre you ready to drive your career?Life at ScaniaLooking for a great job opportunity and have a passion for providing great service? Come and work with a world-class tucking brand. We offer a...

  • Paramedic/ERT Advisor

    2 weeks ago

    Western Downs, Australia Chinova Resources Pty Ltd Full time $90,000 - $120,000 per year

    Chinova Resources is a privately owned Australian resources company, part of the Shanxi Donghui Group of Companies. We are seeking a highly motivated Paramedic/ERT Advisor on a 6 month fixed term engagement to join our small on-site Health, Safety & Training team. This role is based at Osborne Mine, 130 kilometres south of Cloncurry.We have an exciting...

  • Workshop Service Advisor

    7 hours ago

    Sydney Western Suburbs, Australia HAYS Full time

    A Western Sydney Council requires an experienced Mechanic Workshop Advisor **Your new role** You will be responsible for ensuring the seamless operation of the workshop. The role involves liaising with customers, management, and technical staff, managing repair orders and invoicing, advising on future maintenance requirements, and maintaining the highest...

  • Administration & Customer Service Officer

    2 weeks ago

    Western Downs, Australia TopX Australia Full time $60,000 - $80,000 per year

    An exciting opportunity exists for a self-motivated individual to join our Roma based Head Office team as an Administration and Customer Service Officer. We are proudly privately owned and provide administration and operational services to 7 privately owned franchised businesses across Queensland.This is a full time, diverse role which includes, but is not...

  • Customer Service Advisor

    1 week ago

    Sydney Western Suburbs, Australia HAYS Full time

    **Your new company** *** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB's core values include, Excellence for Customers, Grow Together, Own It, Be...