Rostering and Scheduling Officer

4 days ago

Tweed Heads, New South Wales, Australia Feros Care Full time $60,000 - $80,000 per year

WE'RE FEROS CARE.
And what we care most about is helping people live healthier, happier, better-connected lives.
We are proud to be Game Changers. Dream Makers. Kindness Champions. Culture Shapers. Vibrant Creator. And it's not just us who thinks so; We've won many awards on the local and international stage for our approach.

Keep things running smoothly and make a real impact
At Feros Care, we're passionate about empowering people to live their best lives. As a Rostering and Scheduling Officer, you'll play a critical role in ensuring seamless service delivery by coordinating and optimising staff schedules. If you're highly organised, love problem-solving, and thrive in a fast-paced environment, we'd love to hear from you

The Benefits:

  • Not for Profit Salary Packaging of up to $15,899 per annum, and meal and entertainment salary sacrifice of up to $2,650 per annum, all tax free, stretching your income further.
  • Work-from-home flexibility after 6 months
  • 17.5% Annual Leave loading.
  • Cultural Leave Days for eligible employees.
  • Extensive discounts available on everyday purchases, financial tips and services as well as wellbeing and wellness programs through our employee benefits platform ForME
  • Private Health Insurance Discount with Medibank.
  • Employee Assistance Program (EAP).
  • Paid Parental Leave (9 weeks) for eligible employees.

The Role:

  • Managing staff rosters to ensure efficient and effective service delivery.
  • Coordinating schedules in line with client requests, care plans, and service agreements.
  • Handling last-minute changes by problem-solving unplanned leave and rescheduling shifts.
  • Collaborating with internal teams to ensure workforce utilisation and continuity of care.
  • Ensuring compliance with industry regulations, award conditions, and company policies.
  • Using rostering software and technology to streamline scheduling processes.
  • Providing exceptional service by responding to enquiries in a friendly and professional manner.

About You:

  • Experience in rostering, scheduling, or workforce planning (preferably in aged care or healthcare).
  • Strong problem-solving and organisational skills - you can juggle competing priorities with ease.
  • Great communication skills - you can liaise with staff and stakeholders professionally.
  • Tech-savviness - confidence using rostering software, Microsoft Office, and other systems.
  • Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
  • A team player with a proactive and solutions-focused mindset.

About Us:
We actively seek to include, welcome and value the unique contributions of all people. We encourage applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds, and people with disability.

If you would like to discuss accessibility requirements, preferred communication methods or other possibilities please contact our Talent Acquisition Team on or call us directly on

(Option 3 - Recruitment).

When successful, you will be required to undertake a Nationally Coordinated Criminal History Check and provide evidence of your right to work in Australia.

Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work.

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