Therapeutic Mental Health Support Worker

23 hours ago

Tweed Heads, New South Wales, Australia We Care NSW TRH Psychology and Cultural Consultancy Services Full time $60,000 - $80,000 per year
About the Role

We are on the lookout for kind, compassionate experienced Therapeutic Mental Health Support Workers to join our team working with people with psychosocial challenges.

You will be working directly with complex trauma, mental health challenges and learning difficulties. Your flexibility across a 24/7 roster will help provide consistent, holistic support for individuals to build their capacity and achieve their goals. Sleep over shifts and some weekend work is a requirement.

About You

You enjoy relationship building and being a part of the journey with those in your care. Your approach is focused on respect, dignity and care. You are a mature mentor and great listener with a dedication to ensure people feel heard, valued and empowered. You have a passion to provide unique, person-centered and therapeutic support to achieve aspirations and goals.

**We Care NSW encourages applications from Aboriginal and Torres Strait Islander people, people living with a disability and women**

About Us

We Care NSW is a provider of specialist Aboriginal disability services. We are a growing Not for Profit organisation that prides itself on offering quality support services to those living with a disability. Our service delivery covers children, young people and adults in the Maitland, Newcastle, Hunter and Tweed region.

The people we support are the focus of our care and their wellbeing and quality of life is our priority. We are committed to assisting individuals to meet their goals and live as valued and respected members of their community.

Why We Care NSW?

Access to salary packaging, giving you more take home pay each fortnight, inclusive of MV leasing and entertainment benefits.

Family friendly organisation who understands work/life balance and whose core values align with yours: Caring, Accountability, Respect, Empowerment, Safety.

We Care NSW offers all staff ongoing training and 24 hour support as we want to see you grow and provide opportunity of career progression within our organisation.

Career progression opportunities, we want to see you blossom.

Located in the Maitland/Hunter region, close to home, less travel time.


Skills and Experience
  • Certificate IV in Community Service/Disability Services or equivalent qualification
  • Experience in the disability or mental health, OOHC sectors
  • A responsible attitude and strong rapport building skills – strong skills in maintaining positive, dignified and respectful relationships with participants, their families and other health and support workers
  • Ability to use clear and concise language in verbal communication and set clear boundaries
  • Demonstrated ability to calmly de-escalate emotive situations
  • Ability to apply understanding of 'duty of care' to delivering support services and escalate issues when required
  • Demonstrated ability to write and maintain accurate written records and documentation
  • Demonstrated flexibility in delivering a broad range of services for NDIS participants
  • Demonstrated ability to work collaboratively within a multi-disciplinary team

If you have the above skills, experience and passion to be successful, we want to hear from you

How to Apply

Click the "APPLY" button and attach a cover letter addressing each of the selection criteria in addition to your resume.  For further enquiries and/or a copy of the position description please call or email

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