Duty Manager

2 days ago

West Pennant Hills, New South Wales, Australia West Pennant Hills Sports Club Limited Full time $60,000 - $90,000 per year

DUTY MANAGER- Cafe and Operations Focus (Full-Time)

About the role

An exciting full-time opportunity exists for a Duty Manager to take charge of the day-to-day operations at the vibrant West Pennant Hills Sports Club. In this hands-on leadership role, you will oversee a passionate team of hospitality professionals, manage the Club's café operations, and deliver an exceptional experience for our valued members and guests.

This role requires availability across Friday to Tuesday each week.

What you'll be doing

  • Manage daily operations of the Club, ensuring a seamless member and guest experience
  • Oversee all café operations, including stock management, inventory control, and food safety compliance
  • Ensure adherence to all Club policies, procedures, and legislative requirements
  • Provide exceptional customer service, proactively resolving guest issues and concerns
  • Lead, train, and motivate staff to consistently deliver high standards of service, presentation, and cleanliness
  • Monitor financial performance, including cash handling, daily reconciliations, and inventory management
  • Plan and assist in the execution of Club events, promotions, and operational initiatives
  • Monitor and report on key operational and financial performance indicators to support business growth
  • Champion a culture of continuous improvement and operational excellence

What we're looking for

  • Minimum 2 years' experience in a similar Duty Manager or senior hospitality management role
  • Strong leadership and team management skills, with the ability to motivate and inspire
  • Demonstrated experience in café operations, food stock management, and food safety practices
  • Current NSW Food Safety Supervisor Certificate (FSS Certificate)
  • Current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) certifications
  • Excellent customer service skills and the ability to professionally resolve issues
  • Sound financial management and inventory control experience
  • Solid understanding of hospitality industry regulations and compliance requirements
  • Strong communication, interpersonal, and problem-solving skills
  • Flexibility to work across Friday, Saturday, Sunday, Monday, and Tuesday

What we offer

  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Comprehensive training and ongoing support
  • A focus on work-life balance through flexible work arrangements
  • A friendly, collaborative, and inclusive team culture

About us

West Pennant Hills Sports Club is a vibrant, community-focused hub offering a wide range of sports, recreation, and social activities. With a strong commitment to supporting grassroots sport, recreation, and community activities, we provide high-quality facilities and local opportunities that help strengthen and connect our community. We are proud to provide a supportive, engaging work environment where our people can thrive.

If you're ready to take the next step in your hospitality career and join a leading Club in the heart of West Pennant Hills, we'd love to hear from you. Apply now to be considered for this exciting opportunity.

  • Duty Manager

    2 weeks ago

    Waratah West, New South Wales, Australia The Wests Group Australia Full time $60,000 - $80,000 per year

    APPLICATIONS CLOSE Tuesday 21 October 5:00pm About the positionWe have an exciting opportunity for a natural people leader to step into a Duty Manager role at our Wests City club. Our Duty Managers are critical to the ongoing success of our business. Reporting to the Premise Managers and working with a small team, you will have operational oversight of the...

  • Manager on Duty

    2 days ago

    Terrey Hills, New South Wales, Australia SWING FACTORY Full time $60,000 - $90,000 per year

    Manager on Duty (MOD) - Driving Range, Mini Golf and Entertainment VenueSwing FactoryTerrey Hills, NSWPermanent Full-Time | Amusement, Events and Recreation Award 2020 – Grade 6 or 7 (based on experience)Join the team at one of Sydney's premier golf entertainment venuesSwing Factory is an Australian-owned business delivering a first-class experience...

  • car yard hand detailer

    1 week ago

    West Pennant Hills, New South Wales, Australia Pennant Hills Toyota Full time

    About Us: The Alto Group is a family-owned and operated organization with over 600 employees, serving the motoring needs of Sydney siders for nearly 70 years. We are one of Australia's largest privately owned, family-operated retail businesses, partnered with the biggest and best automotive manufacturers in the world, including Toyota.Position Overview: Due...

  • Casual Duty Manager

    4 days ago

    Adelaide Hills, South Australia Hahndorf Old Mill Hotel Full time $104,000 - $130,878 per year

    About UsThe Hahndorf Old Mill is a true Adelaide Hills icon, located in the heart of historic Hahndorf. Steeped in heritage and charm, our venue offers a welcoming bistro, lively bars, a recently renovated gaming room, and comfortable accommodation. We are committed to delivering great hospitality and looking after locals, regulars, and visitors who come to...

  • Office Manager

    7 days ago

    Surry Hills, New South Wales, Australia Guzman y Gomez Mexican Kitchen Full time $60,000 - $90,000 per year

    At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in...

  • Office Manager

    5 days ago

    Winston Hills, New South Wales, Australia Huhtamaki Tailored Packaging Full time $60,000 - $80,000 per year

    About HuhtamakiFounded in 1920 and headquartered in Espoo, Finland, Huhtamaki Group is a key global provider of sustainable packaging solutions for consumers around the world, enabling well-being and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We operate...

  • Security Manager

    7 days ago

    Orchard Hills, New South Wales, Australia Thales Full time $90,000 - $120,000 per year

    At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we...

  • Security Manager

    7 days ago

    Orchard Hills, New South Wales, Australia Thales Full time $80,000 - $120,000 per year

    At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we...

  • Associate Manager

    1 week ago

    Gregory Hills, New South Wales, Australia AME GROUPS Full time $60,000 - $120,000 per year

    Associate Manager – Experience2+ years of experience in a management or supervisory role, ideally in a customer-focused or sales-driven environment.Skilled in using Microsoft Office tools, including:PowerPoint for presentationsExcel for scheduling, data entry, and reportingWord for document creation and communicationStrong communication skills with the...

  • Footwear Production Manager

    5 days ago

    Surry Hills, New South Wales, Australia SENSO Full time $90,000 - $120,000 per year

    SENSO is looking for a Mandarin speaking Footwear Production Manager to join our small, friendly & hardworking team based in Surry Hills.The role will vary but will mainly consist of the below;·       Raising purchase orders and re orders·       Planning and monitoring production time frames to ensure on time deliveries·       Negotiating prices...