Assistant Café Manager, Supervisors

We are currently recruiting for multiple roles at our cafe, based in the heart of Manly.

These roles include:

• Full Time Assistant Cafe Manager
• Full Time OR Part Time Shift Supervisors
• Part Time Team Members

About The Role

In the role of Assistant Cafe Manager, a day in your life will include:

• Manage the execution of our daily operations and running of the store including store cleanliness and presentation
• Manage the planning and execution of the store including but not limited to rosters and marketing promotions
• Lead by example and drive our Team Members to deliver memorable guest service and experience
• Manage our people related tasks including recruitment, training and development, coaching, feedback and performance management
• Deliver on set sales budgets and manage labour spend, stock levels and other controllable expenses
• Build morale and team spirit by fostering a work environment where team member input is encouraged and valued
• Manage, prepare and serve dessert menu items including but not limited to our waffles, fondue and pizzas to the highest standard
• Manage, prepare and serve our delicious drinks including coffees, hot chocolates and milkshakes to the highest standard
• Complete in-house training to keep you up to date

In the role of Shift Supervisor, a day in your life will include:

• Manage and work with the Manager to manage the execution of our daily operations and running of the store including store cleanliness and presentation
• Lead by example and drive our Team Members to deliver memorable guest service and experience
• Work with the Manager to assist with people related tasks including training, development and coaching
• Build morale and team spirit by fostering a work environment where Team Member input is encouraged and valued
• Prepare and serve menu items to the highest standard
• Prepare and serve drinks including coffees and milkshakes to the highest standard
• Complete in-house training to keep you up to date

About You

To be successful in the role of Assistant Café Manager, you will have:

• Previous management experience of minimum 2 years is essential
• Previous hospitality or retail experience is essential
• Exceptional customer service skills
• Ability to lead and effectively communicate with a team
• Energetic, positive and guest focused with can-do attitude
• Passion for hospitality and love the energy that the industry brings
• Enjoy creating memorable experiences for all our guests
• Driven to provide exceptional guest service at all times
• Ability to work well collaboratively as part of a team

About You

To be successful in the role of Shift Supervisor, you will have:

• Previous supervisor/management experience of minimum 1 year is essential
• Previous hospitality or retail experience is essential
• Exceptional customer service skills
• Ability to lead and effectively communicate with a team
• Energetic, positive and guest focused with can-do attitude
• Passion for hospitality and love the energy that the industry brings
• Enjoy creating memorable experiences for all our guests
• Driven to provide exceptional guest service at all times
• Ability to work well collaboratively as part of a team

Why Us?

• Onboarding and ongoing training provided
• Regular Barista training courses offered + hands on Barista training in store
• Awesome employee benefits and exclusive discounts available
• Incentive scheme on offer for all management staff
• Great progression pathways into leadership roles within the business
• Work for a family-owned business who truly values their team members
• Vibrant and fun environment where we celebrate our people and promote from within
• Gain skills, experiences and friendships that will last a lifetime

Please note, only shortlisted candidates will be contacted.