Wholesale Cruise Advisor

18 hours ago

Melbourne, Victoria, Australia Flight Centre Careers Full time $60,000 - $90,000 per year


CruiseHQ is Flight Centre Travel Group's new B2B cruise wholesale division. We curate and deliver unrivalled and tailor-made cruise packages. We are not just about cruises; we also craft the complete journey. Leveraging exclusives, we seamlessly integrate air, land, and sea travel, offering a selection of exquisitely curated packages through an industry-leading cruise marketplace.

Our growing team are looking for experienced travel industry experts to join us as a Wholesale Cruise Advisor

Be part of an exciting journey and join our dedicated team of experienced cruise experts focused on exceptional service and support, delivering unique cruise packages and exclusive deals for our travel agency networks.

Day to day:

Based in our busy and exciting CBD office, you will: 

  • Be responsible for effectively selling cruise holidays including packages to travel agents
  • Build a rapport with our agents and ensure you are their expert for all travel needs
  • You are confident booking cruises, flights, accommodations, touring and more
  • Deliver unforgettable customer service that keeps our customers coming back to us every time 

You will have:

  • Retail or wholesale experience in the cruise/travel industry is essential
  • Proven experience working in a customer service environment and working towards sales targets
  • Comprehensive computer skills and the ability to confidently learn new computer systems
  • GDS experience is required


What's in it for you?

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd 

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within 

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 

Mental Health: Support and Employee Assistance Program for staff and family 

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025) 

 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave 

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment 


Apply today and be part of this extraordinary voyage


#LI-ME1#CHQ#LI-Onsite

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