Trainee Counter Staff

5 days ago

Knoxfield VIC, Australia Australia Post and Tatts Full time $104,800 per year

We are looking for a highly motivated and customer-focused trainee retail assistant for our Post (LPO)/Tatts outlet in Knoxfield.

Key Responsibilities:

  • Performing customer sales and service transactions
  • Accepting mail items for lodgement, and accurately assessing any applicable charges
  • Assist with stock management and setting up visual merchandising
  • Ability to work under pressure during busy periods
  • Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
  • Building rewarding relationships with customers by understanding their needs
  • Preparing outward mail for dispatch through – including presentation and the cancelling of stamps
  • Assisting with administrative duties such as stocktaking and record maintenance
  • Maintaining commitment to Australia Post's Occupational Health and Safety standards.

Requirements:

  • Excellent Attention to Detail: Display meticulous attention to detail when sorting mail and processing transactions.
  • Strong Communication Skills: Communicate effectively with customers and team members, ensuring a positive and helpful experience.
  • Ability to Prioritise: Manage time efficiently to handle multiple tasks and meet deadlines.
  • Motivated and keen learner.
  • Physically fit to lift up and stand for extended periods.
  • Reliability: Demonstrate punctuality and commitment to consistently deliver exceptional service.
  • Retail experience (preferred but not necessary).
  • Be flexible to work 6-day rotating roster.

Job Type: Casual

Job Types: Part-time, Casual

Pay: From $20.00 per hour

Expected hours: No less than 12 per week

Work Location: In person

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