Disability Support Worker – NDIS SIL

About Care Fast

Care Fast Group is an NDIS-registered provider offering Supported Independent Living (SIL), Respite, and Community Access services across Victoria. We're committed to compassionate, person-centred support for people with mental health conditions, psychosocial disabilities, autism, and dual diagnoses.

Care Fast is seeking a compassionate and highly skilled Disability Support Worker to provide dedicated support in a Supported Independent Living (SIL) home. The successful candidate will support multiple participants, including individuals with complex needs such as Intellectual Disability, Autism Spectrum Disorder, Schizophrenia, and Glaucoma.

This role is critical in providing 24/7 support (1:3 ratio), including active and inactive overnight shifts, to ensure the safety, well-being, and capacity-building of all participants in line with their individual NDIS plans and behavioural support requirements.

Key Responsibilities

1. Personal Care & Daily Living Support

• Provide personalised support including verbal prompting, physical assistance, and step-by-step guidance for personal care tasks such as showering, oral hygiene, grooming, and dressing.
• Support meal preparation, with the ability to prepare cold meals for one participant (due to a phobia of heat) and promote healthy, balanced nutrition for all.
• Assist with household management, including laundry and cleaning, using a "doing with" approach to build capacity and independence.
• Implement and maintain structured routines using visual schedules and prompts to reduce anxiety and promote engagement.

2. Medication & Health Monitoring

• Provide physical assistance and prompting for medication administration, including the critical administration of prescription eye drops.
• Monitor for and accurately report any signs of changing mental or physical health, including signs of psychiatric relapse or distress.
• Ensure all health-related tasks are completed as per individual support plans.

3. Behavioural, Emotional & Cognitive Support

• Use calm, reassuring, and non-confrontational communication techniques.
• Skilfully redirect behaviours using positive reinforcement and clear, consistent boundaries.
• Provide constant line-of-sight supervision and support for participants with reduced safety awareness and judgement.
• Support participants with cognitive impairments in sequencing tasks, problem-solving, and decision-making.

4. Community Access & Social Inclusion

• Provide 1:1 support for community access, transporting participants to appointments and preferred activities (e.g., bowling, gym, concerts, beach outings).
• Encourage and facilitate social interaction both within the home and in the community.
• Support appropriate public behaviour and safety, including providing physical support for crossing roads due to phobia and trauma.

5. Documentation & Communication

• Maintain accurate and timely documentation, including daily shift notes, incident reports, and communication logs.
• Work collaboratively within a team and liaise effectively with family members, support coordinators, and therapists.

Skills, Qualities & Experience Required

• Proven experience supporting individuals with Intellectual Disability and Autism Spectrum Disorder.
• Experience and understanding in supporting individuals with chronic mental health conditions such as schizophrenia and psychosis.
• Exceptional patience, empathy, and the ability to build trust and maintain professional boundaries.
• Skilled in proactive prompting, de-escalation, and emotional regulation techniques.
• Excellent observation skills and the ability to be proactive, as participants may not always ask for help.
• Strong written and verbal communication skills.

Qualifications & Mandatory Requirements

• Certificate III or IV in Disability, Community Services, or Mental Health.
• Current NDIS Worker Screening Check.
• Current First Aid and CPR certificate.
• Valid Australian Driver's Licence and reliable, insured vehicle.
• Must be a smoking-friendly worker (one participant is a heavy smoker; staff must manage this safely per policy).

Work Environment

• SIL property located in Frankston North, VIC.
• A rotating 24/7 roster including days, evenings, and active/inactive overnight sleepovers.
• Structured, supervised, and supportive team environment.

Job Types: Full-time, Part-time, Casual

Pay: $30.95 – $45.48 per hour

Work Location: In person