Legal Support Officer I Criminal Law

6 days ago

Gold Coast, Queensland, Australia Donnelly Law Group Full time $50,000 - $80,000 per year

We are a thriving criminal law firm servicing courts across Queensland - a well-established and growing criminal & traffic law practice with offices on the Gold Coast and in Brisbane.

Our team environment is fast paced, deadline-driven and never dull.

We now have an exciting opportunity for a Legal Support Officer to join our busy Client Care & Delivery Team, based at our Southport office.

This is a critical and varied administrative role supporting the legal team's needs and involves significant client contact.

Key Duties Include . . .

  • Handling phone enquiries and outbound calls
  • A full range of office tasks such as scanning, filing, printing, processing mail, etc.
  • Preparing letters and documents
  • Supporting clients mostly by phone throughout their journey from first contact to the completion of their matter
  • Assisting the legal team with obtaining documents
  • Preparing court documentation
  • Communicating with stakeholders (Police, Prosecutors, Barristers, Others Lawyers)

The Ideal Candidate . . .

We invest in our people and although previous experience working in a law firm is highly desirable, it is not essential.

  • What really matters is your friendly attitude, unrelenting client focus and a can-do attitude, alongside essential:
  • Self-belief, a strong work ethic and personal resilience
  • An enquiring and open mind with a genuine desire to take on new challenges
  • Demonstrable proof of being able to multi-task and work to strict deadlines
  • High levels of emotional intelligence with a mature outlook and an ability to remain calm under pressure
  • Demonstrable (1 year plus) office experience in a fast-paced environment serving multiple internal and external stakeholders
  • Good typing ability, great time management and proficient IT skills - including use of MS Office with MacOS
  • Strong verbal and written communication and a high standard of English
  • A genuine interest in working in a criminal law environment and the ability to articulate that interest

What We Offer . .

  • A competitive remuneration package
  • Full training
  • A friendly and supportive environment
  • A true meritocracy where you will be supported to learn and grow
  • Social events
  • Offices close to public transport and shopping

Note that successful applicants will be asked to undergo a Police background check.

PLEASE NOTE: We will ONLY accept applications that contain a cover letter addressing this ad and a current CV/Resume addressed to the General Manager - George Harris.

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