Data & Application Support Specialist

Exciting Career Opportunity – Apply Now

Position: Data & Application Support Specialist

Location: Unanderra, NSW

Division: The Flagstaff Group – Print, Mail & Digital

Are you a systems-savvy professional with a flair for coordination and a passion for quality service? We're looking for a Data & Application Support Specialist to join our high-performing Print, Mail & Digital division in Unanderra This full-time role is ideal for someone who thrives on managing workflows, ensuring data accuracy, and delivering high-quality mailing and web solutions in a purpose-driven environment.

Click here to access the Job Description

Why This Is a Career-Defining Role:

This is more than just a job—it's an opportunity to shape processes, grow your career, and make a meaningful impact every day

• Full-Time Role: 38 hours per week, Monday to Friday
• Pay Rate: $39 - $40.48 per hour
• Lead with Purpose: Coordinate production workflows, digital services, and data operations
• Salary Packaging Options: Maximize your take-home pay with tax-effective salary benefits
• Annual Picnic Day: Celebrate on a fully paid day off
• Probity Check Support: Assistance with maintaining your NDIS Worker Clearance, Police Check, and more
• Employee Assistance Program: Free, confidential support for your wellbeing
• Exclusive Staff Discounts: Enjoy offers on gym memberships, Flagstaff products, and wellness services
• Professional Growth: Upskill across digital platforms, data tools, and process improvement
• Inclusive, Supportive Workplace: Work in a team that values your contribution and celebrates diversity

What We're Looking For:

We're seeking an organized, tech-literate and proactive individual who's confident coordinating complex tasks across web, print and data platforms. You will thrive in this role if you:

• Strong technical skills in web development, data manipulation, data merge and document composition.
• Are familiar with web development tools such as HTML, CSS and basic scripting.
• Proficiency with Microsoft Office Suite, and Adobe Creative Suite.
• Experience with XMPIE or similar web-to-print platforms.
• Experience with variable data manipulation using Microsoft Excel or Access.
• Can manage print production schedules and digital workflows to meet deadlines and quality targets
• Ability to troubleshoot technical issues related to production workflows.
• Strong problem-solving skills
• Demonstrate strong attention to detail and a process improvement mindset
• Communicate clearly and work collaboratively across teams
• Understand the importance of confidentiality, security, and inclusive service delivery

Your Role:

As our Data & Application Support Specialist, you'll play a central role in delivering accurate, timely, and high-quality outputs for clients and internal teams. Your key responsibilities include:

• Production Coordination: Plan and manage daily schedules for printing, mail, and web-based services
• Web & Data Services: Upload, format, and manage content using XMPIE, Microsoft Office, and design tools
• Data & Document Composition: Perform mail merges and ensure integrity of variable data printing
• Systems Operation: Operate and maintain production printers, mailing software, and workflow tools
• Process & Quality Improvement: Identify automation opportunities and document standard procedures
• Stakeholder Communication: Liaise with internal teams and customers to ensure expectations are met
• Compliance & Safety: Maintain WHS standards and ensure data security in all operations

How to Apply:

Ready to bring your coordination skills and technical know-how to Flagstaff? We'd love to hear from you

To apply, please submit your resume and a cover letter. Tell us why this role excites you and how your skills can support our mission of creating inclusive employment for people with disability.

At The Flagstaff Group, we're proud to be an equal opportunity employer. We're committed to building an inclusive workplace that welcomes everyone—regardless of age, gender, background, disability, sexual orientation or identity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from all walks of life.