Ward Clerk

Requisition ID: 4487

Location:
Box Hill, VIC, AU, 3128

Job Posting Date: 22 Sept 2025

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Reception Clerk

• Permanent Part Time | 30hrs per fortnight | 4 shifts per week
• Box Hill Hospital | Endoscopy Unit
• Department hours are Monday to Friday 7am until 7pm

Eastern Health

Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is "Being a part of Eastern Health means belonging to a welcoming team of healthcare experts".

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

Box Hill Hospital Endoscopy Unit is a new unit with 3 endoscopy rooms and caters for about 7500 patients each year.

The position will suit an applicant with outstanding customer service skills with a patient focus. Computer and interpersonal skills are required with proven clerical experience. The incumbent will have a positive attitude and be able to work under pressure.

The position involves a broad range of administrative duties including admitting, transferring and discharging patients as required, telephone enquiries and record management. It also requires performing data entries, maintenance and compilation of medical records, real time updating of patient information and using endobase system.

Shifts will be /1530 or on a rotating roster

About you

To be successful in this role you will possess:

• Experience in Hospital Patient Information Management Systems and medical terminology is highly desirable
• Highly developed interpersonal and leadership experience
• A strong commitment to high quality care
• The ability to work as part of a diverse team
• Excellent communication and organisational skills

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

• Mentor and Shadowing program
• Access to discovery days across our 50 sites
• Study and professional development leave
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion
• Fitness Passport for work-life balance
• Employee Assistance program accessible for you and your loved ones
• Flexible working hours and excellent entitlements
• Salary packaging options and an employee benefits scheme
• Access to Private Health Insurance offers
• Digital upskilling, such as excel and Power-Bi training
• Cafes at all of our Hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please

Contact Person: Jacinta Holman

Contact Number:

Contact Email:

Job Posting End Date: Sunday the 5th of October 2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on Option 1) | Medical Workforce Unit on [TA for Non Medical roles, MWU for Medical roles]

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day