Client Services Coordinator"

4 days ago

Truganina, Victoria, Australia TMA Group Of Companies Pty Limited Full time $60,000 - $90,000 per year

"Client Services Coordinator" - Truganina

What's in it for you?

· Manage prestigious clients in the retail industry.

· Learn and grow with a high performing account management team and give your career a boost.

· Career progression opportunities.

· Competitive salary and benefits.

About us

Established in 1982, TMA Group is a respected Australian‐owned multinational print, print management, technology, and logistics company. We are a dynamic business employing 500 staff across Australia, New Zealand, Philippines, and USA, built on passion, innovation, and a solid commitment to our clients. Find out more at

TMA is seeking an experienced, flexible, driven, approachable and energetic Client Service Coordinator to join our growing sales team based in Truganina.

This is a full-time permanent position based in our Truganina office, with client visits where required.

The role

Reporting to the General Manager, this role is responsible for engaging with the client to achieve daily task requirements, and long-term projects, whilst also having the ability to react to urgent requests and think on their feet.

Key responsibilities

· Regular engagement with clients and colleagues, managing and growing existing working relationships.

· Manage daily WIP & status reports to ensure the supply chain is running as smoothly as possible.

· Prioritising workload and achieving deadlines with high accuracy.

· Collaborating with internal and external clients to ensure requirements are completed on time in full.

· Identifying potential opportunities and improvements whilst retaining and managing customer performance, product management and delivery.

· Maintaining the admin of the IT system catalogue.

· Processing orders and reconciliation of information for invoicing.

Skills, Experience & Personal Attributes:

· Professional manner.

· Motivated and "can-do" attitude.

· Intermediate computer skills (Microsoft Office proficient)

· Strong attention to detail.

· Commercially aware.

· Works well under pressure.

· Excellent communication skills, in person and on the phone.

· Confident in making decisions and ability to work autonomously.

· Process driven with a strong ability to prioritise workload and problem solve.

If you enjoy a hands-on role in a fast-paced environment, then this could be the opportunity for you

Applications should include a CV and a covering letter. The covering letter is your opportunity to demonstrate a match with the role requirements and responsibilities. Only those applicants closely matching the criteria will be contacted. Email

A full driver's license is essential for this role.

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