Solution Engineer

12 hours ago

Sydney, New South Wales, Australia Mirakl Full time

About Mirakl

Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by Macy's, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information:

Your Impact:

The Solution Engineer is responsible for delivering thought leadership to companies throughout the sales cycle. Using a blend of technical and sales skills, the Solution Engineer leverages solution selling techniques to position and differentiate the Mirakl platform. The ability to build strong interpersonal relationships with prospects and to be viewed as a trusted advisor is key. The Solution Engineer works collaboratively with colleagues, prospects, and partners to build a transformational solution. The Solution Engineer has a strong desire to set a vision translating business objectives into compelling solutions and actionable recommendations.

This role will be supporting our APAC region, with a particular focus on the Southeast Asia market.

Must be local to the Sydney or Melbourne areas.

What you will do at Mirakl:

  • Articulate the benefits of using Mirakl to prospective customers across a broad array of industries
  • Bring diligence to a prospect's decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders
  • Build and present standard and custom software demonstrations to both executive and user level audiences
  • Present companies technology infrastructure, including demonstrating deep familiarity with companies hardware, software, networking and security stack
  • Assist the sales account executives in responding to RFI/RFPs
  • Interact with Product Marketing, Client Success, and Product Management to articulate the requests of the market

What Mirakl is looking for in a Candidate:

  • 5-6+ years' experience in a Pre-Sales/Solution Consultant role, preferably in the SaaS industry / ecommerce industry
  • Experience supporting the APAC region, with a strong preference for candidates who have worked in or with the Southeast Asia market
  • Knowledge or experience within Retail Media and/or payment solutions is a strong plus
  • Strong analytical, creative problem solving and presentation skills
  • Customer oriented with highly professional communication skills. Previous customer facing experience is a must
  • Ability to jump into different environments, adapt, and learn new skills and processes quickly
  • Can articulate the benefits of using our solutions to prospective customers across a broad array of industries

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a hyper-growth company at the heart of digital transformation for the world's most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you're not an exact match.

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