Client Liaison Officer

4 days ago

Sydney, New South Wales, Australia Foot Balance Technology Full time $104,000 - $130,878 per year

Client Services Liaison / Receptionist

Foot Balance Technology – Sydney, New South Wales

Responsibilities

Your key responsibilities will include:

Booking and management of patients across multiple clinic locations.

Greeting and attending to patients during appointments, ensuring a welcoming

and professional experience.

General office administration and reception duties.

Answering phone calls and replying to emails promptly and professionally.

Liaison with Patients, Doctors, NDIS, Health Professionals, and health fund

providers.

Filing, screening, and maintaining accurate medical and patient documentation.

Monitoring and coordinating completion of patient orders and repairs.

Invoicing and basic accounts processing using clinic systems.

Managing clinic presentation, cleanliness, and readiness for daily operation.

Performing patient follow-ups to ensure service satisfaction and treatment

compliance.

Receiving, unpacking, and recording incoming shipments in coordination with

the warehouse team.

Packing and organising couriers as required.

Assisting the Manager and clinical team with ad-hoc support tasks and

operational needs

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