Change and Adoption Senior Consultant

Date: 1 Sept 2025

Location:

Sydney, NSW, AU

Department: All

Description:

Job Requisition ID: 39208

Thrive in an innovative, collaborative people culture

Mentoring, coaching and leadership programs to help you make an impact that matters

We support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needs

As part of our IT Change and Adoption team, you will be part of a national team responsible for supporting the implementation and adoption of technology projects and initiatives that enable our business to embrace new ways of working.

What will your typical day look like?

In this role, you will bring a strong understanding of change management principles, methodologies, and tools, complemented by a change management certification (preferred but not essential). Day to day you will work across the ITS Portfolio to support the implementation of IT projects and initiatives and will be responsible for leading the design and delivery of customer-focused, best-practice change management experiences that drive sustainable adoption of technology solutions.

In addition you will:

Lead end-to-end change delivery, including strategies, stakeholder analysis, impact assessments, communication, learning, and adoption plans.

Collaborate with internal and external stakeholders to align change approaches with portfolio goals.

Design human-centred, data-driven change interventions using structured frameworks to ensure consistency and effectiveness.

Identify and escalate people-related and adoption risks for timely resolution.

Monitor and adapt change activities to optimize results.

Deliver high-quality change management materials on schedule.

Produce clear, engaging communication and training assets to support user readiness.

About the team

At Deloitte, we're all about disruption. Technology has radically transformed the way we live and the way we go about business. Amongst the disruption that emerging technologies bring, we take the reins and transform our business with innovative technology and tools. Our team are exposed to new challenges and opportunities day-by-day and are supported by the business from day one.

Enough about us, let's talk about you.

You may have all or some of the following skills / experiences / attributes:

Minimum 3-5 years' experience in a change management role with sound knowledge of change management principles, methodologies and tools

Experience in end to end change and communications delivery, preferably within a technology focused team or program of work

Experience in design and implementation of change management activities including; undertaking impact assessments, assessing training needs and developing training plans, preparing and delivering communications to all impacted users, , and supporting the adoption of new or enhanced systems and processes

Strong stakeholder engagement skills, strong written and verbal communication skills, with meticulous attention to detail

Ability to independently and proactively resolve problems within established parameters

Self-motivated, pro-active and driven individual who can work both autonomously and in a team environment, in an often rapidly changing environment

Completion of a tertiary qualification in a related field

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needs.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.