Front Office Supervisor

4 days ago

Sydney, New South Wales, Australia Solotel Full time $40,000 - $80,000 per year

In the heart of Sydney's bustling Paddington neighbourhood is Oxford House, where our guests escape the everyday and indulge in an urban sanctuary.

Complete with 55 luxury art-filled boutique accommodation rooms, Oxford House delivers a truly supreme hotel experience.

The warm tones, ample light and captivating artwork sets the tone while our guests enjoy their private splash pool , luxury robes and array of rich amenities throughout.

This trendy hotspot is a hive of activity with weekend DJ sets, an elevated restaurant and an atmospheric courtyard – which combined, creates memorable experiences for our guests.

The opportunity has become available for an experienced Front Office Supervisor to bring their passion for service to our Front of House Operations and to drive a VIP experience for our guests.

The Role

As Front Office Supervisor your role will be to oversee the daily operations of the front desk, ensuring high levels of guest satisfaction, smooth check-in/check-out processes, and efficient team performance.

Taking a hands-on approach, your day to day will involve managing a high level of guest experience through all guest interactions including check ins/out, processing of transactions, handling guest enquiries and complaints and more

Working collaboratively with all other department managers, including F&B, you will excel in creating a memorable experience for our guests. At Oxford House, our mission is to create a VIP experience for our guests.

Having worked in some of Sydney's best boutique or luxury hotels as a Front of House Supervisor or Guest Service Agent you will be well equipped to hit the ground running. Hospitality and Guest service is in your DNA and you are passionate about what you do.

Our work culture embraces work life balance and the team are passionate, friendly and work cohesively as a team. This is truly a fantastic place to work and an exciting time to join

The Perks

  • 50% F & B discounts across 30 businesses in the Solotel portfolio
  • State of the art training programs to get you where you want to go
  • Career progression
  • Access to our financial fitness partner Humanforce Thrive
  • Discounts to some of Australia's biggest retailers
  • A culture that embraces work life balance

Our Story:

Founded in 1986, Solotel has been an integral backdrop for great food, beverage, entertainment, music, and positive energy. Currently 30 venues strong and growing in Sydney and Brisbane, Solotel is a family of venues where we live our values of enabling growth, creating unity, and cultivating creativity.

At Solotel, we foster a diverse and inclusive culture in everything we do. We encourage applications from people of all ages, cultures (including First Nations Peoples), abilities, sexual orientation and gender identities.

Join our family. Apply today

  • Front Office Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia The Star Entertainment Group Full time

    Join to apply for the Front Office Supervisor | The Grand role at The Star Entertainment GroupFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. The Star Sydney is committed to our communities, delivering the ultimate entertainment, hospitality, and dining experiences.OverviewAs a Front Office...

  • Front Office Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia The Star Entertainment Group Full time

    Join to apply for the Front Office Supervisor | The Grand role at The Star Entertainment GroupFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. The Star Sydney is committed to our communities, delivering the ultimate entertainment, hospitality, and dining experiences.OverviewAs a Front Office...

  • Front Office Supervisor

    1 week ago

    Sydney, New South Wales, Australia Solotel - Australia's most diverse hospitality group Full time $90,000 - $120,000 per year

    In the heart of Sydney's bustling Paddington neighbourhood is Oxford House, where our guests  escape the everyday and indulge in an urban sanctuary. Complete with 55 luxury art-filled boutique accommodation rooms, Oxford House delivers a truly supreme hotel experience.  The warm tones, ample light and captivating artwork sets the tone while our guests...

  • Front Office Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Solotel Full time

    OverviewFront Office Supervisor role at Oxford House, a 55 luxury art-filled boutique hotel in Paddington, Sydney. The opportunity to drive a VIP guest experience and oversee front desk operations.ResponsibilitiesOversee the daily operations of the front desk, ensuring high levels of guest satisfaction, smooth check-in/check-out processes, and efficient team...

  • Front Office Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Solotel Full time

    OverviewFront Office Supervisor role at Oxford House, a 55 luxury art-filled boutique hotel in Paddington, Sydney. The opportunity to drive a VIP guest experience and oversee front desk operations.ResponsibilitiesOversee the daily operations of the front desk, ensuring high levels of guest satisfaction, smooth check-in/check-out processes, and efficient team...

  • Front Office Supervisor

    3 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Additional Information Job Number25139687 Job Category Finance & Accounting Location Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000 Schedule Full Time Located Remotely?N Position Type Non-ManagementAt Pier One Sydney Harbour, the night shift is more than just quiet hours.It's a time for precision,...

  • Front Office Supervisor

    1 week ago

    Sydney, New South Wales, Australia Rydges Camperdown Full time $60,000 - $90,000 per year

    Rydges Camperdown is a 146 rooms hotel located just minutes from the Sydney CBD. Rydges is part of EVT, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers...

  • Front Office Supervisor

    1 week ago

    Sydney, New South Wales, Australia Marriott International Full time $60,000 - $90,000 per year

    Additional InformationJob Number Job CategoryFinance & AccountingLocationPier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementAt Pier One Sydney Harbour, the night shift is more than just quiet hours. It's a time for precision, care, and...

  • Front Office Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Crown Resorts Full time

    OverviewCrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change — for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by...

  • Front Office Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Crown Resorts Full time

    OverviewCrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change — for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by...