Business Intelligence Analyst

1 day ago

Sydney, New South Wales, Australia Better Staff Full time $90,000 - $120,000 per year

A great opportunity to join a Sydney-based MSP who are looking for a Service Delivery Analyst that will thrive in a dynamic environment, blending data analytics, reporting and customer engagement to drive continuous improvement across service delivery.

The role in more detail:

  • Build and maintain insightful dashboards and reports using
    Power BI
    and
    Advanced Excel
  • Analyse complex datasets to uncover trends, patterns, and opportunities for improvement
  • Partner with internal teams and external clients to deliver reporting solutions that support business decisions
  • Onboard and train clients on new technology solutions
  • Work closely with stakeholders – including senior management – to improve processes and enhance the customer experience

Skills and Experience required:

  • Strong skills in Power BI, data modelling, and data visualisation
  • Experience in a Service Delivery or BI role
  • Advanced Microsoft Excel skills
  • Excellent communication skills with the ability to engage both technical and non-technical stakeholders
  • Strong customer focus, with a proven ability to build and maintain relationships

If you are looking for a new permanent position and this sounds like a role that would technically challenge and excite you then please apply below or send your CV to

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