Operations Team Leader

Education and Training

Training Operations

NSW

Full Time, Permanent

29/10/2025

$135,174 + super + ability to salary package up to $15,900 tax free

Full time, Permanent opportunity

Flexible NSW location with WFH opportunities

About the role

As our Operations Team Leader, you will lead and support the Team Leaders (Training Coordinators Team Leaders) and their operational teams across eight local teams in New South Wales and the ACT.

Reporting to the Regional Operations Manager, you will provide direct leadership to ensure successful team management and delivery of the GP Training Program.

You will drive collaboration across the region, helping us work as one NSW/ACT team while progressing towards a nationally consistent program model.

A key focus will be building strong relationships with Medical Educators and other stakeholders, overseeing operational delivery, leading projects, and driving continuous process improvements to enhance service excellence. Working closely with internal teams and external partners, you'll strengthen the quality and consistency of GP training across both regions.

As our Operations Team Leader, you will:

Lead Team Leaders and their operational teams (Training Coordinators and Program Support Officers) across New South Wales and the ACT

Manage and guide training support staff for high performance across New South Wales and the ACT

Enhance GP training processes, manage cases, and provide program advice

Build strong relationships with internal and external partners.

Ensure the quality delivery of the GP Training Program across the region

Skills & Experience

Proven experience leading team leaders and their teams in a training or service delivery environment

Strong stakeholder engagement and relationship skills

Ability to drive process improvements and manage complexity

Experience in project and change management methods

Benefits of working with us

Maximise Your Pay: RACGP employees are eligible to access up to $15,900 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading

Extra Paid Leave: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave

Work-Life Balance: Enjoy flexible hybrid work opportunities nationally

Career Growth: Access a contemporary Professional Development Program

Join a Leader: Be a part of Australia's largest specialist medical college that stands at the forefront of our world-class healthcare system

About the RACGP

The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation's health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.

How To Apply?

Click the 'Apply' button and submit your CV and cover letter as one document.

For more information on our recruitment process and position descriptions please visit our careers page at:

Applications will be reviewed as received, as the process may conclude before the closing date. We respectfully will not be accepting any applications from recruitment agencies for this role. Applicants must have the right to work in Australia.

Applications Close: 11 November 2025

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer - we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.