Clinical Systems Specialist

BlueCare|Clinical Systems Specialist|Care and Governance

• Great opportunity to utilise your systems knowledge in a care and governance team

• Permanent Part time opportunity (4 days p/w) with hybrid working arrangements

• Base salary + Salary packaging benefits + Access to staff discounts

Make a meaningful difference with Blue Care

We are currently seeking a Clinical Systems Specialist to be part of the wider BlueCare Care and Governance team.  Reporting to the Manager of Quality Analytics and Improvement you will be accountable for optimising clinical systems functionality and associated reporting to drive continuous improvement across Uniting Care Aged Care and Community Services. 

Your part in the team

The Clinical Systems Specialist role works closely with the wider Care Governance team to provide clinical systems administration support for current, new and emerging systems (including but not limited to Medisphere, RMS Peoplepoint, Alayacare); provides subject matter expertise to operational users across the residential services of BlueCare; supports data extraction and presentation for organisational wide governance reporting.  The focus of the role will include but not limited to:

• Work closely with Digital and Technology/ and external vendors to resolve complex system issues. Provide expertise and advice to the Enterprise Systems Team (EST) to assist in the resolution of issues raised via the Service Desk.

• Develop and provide system administrative and problem-solving support for operational users of electronic clinical systems eg Electronic Medication Management (Medisphere), RMS Peoplepoint, Alayacare and emerging systems.

• Develop and maintain reporting services and undertake data extraction and analysis. 

• Ensure the integrity and accurate preparation of data to provide operational reporting on key performance indicators. 

What makes a difference for us?

The successful candidate will demonstrate the following:  

• Current APHRA registered nurse

• Proven operational experience in using electronic clinical systems (MPS Medisphere, RMS Peoplepoint, Alayacare, 4D radar).

• Proven track record in development of system administrative capabilities in a health care related setting.

• Capability to act as system subject matter expert and support digital and technology teams in problem solving operational issues.

• Experience in development and management of care governance reporting.

• Proven use of tools that enable data extraction, display, and analysis. For example: Excel, Power BI.

• Customer Service Focus – demonstrating excellent time, people, and relationship management skills, with strong written and oral communication skills.

• Ability to positively engage stakeholders, including being responsive to their needs in times of change.

• Broad operational knowledge of aged care accreditation standards, reporting and funding requirements is highly desirable.

Please be advised that the shortlisting process will commence as applications are being received. So, don't delay in sending in your application should this be the right opportunity.

Employee Benefits:  

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum 

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events 

• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference   

BlueCare is proudly part of the UnitingCare Family, we'd love you to be too

Joining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly  

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• Provide welcoming, safe & nurturing services for children  

• Implement measures to prevent child abuse and neglect within our services

• Appropriately and immediately address child abuse and neglect if it does occur  

Diversity & Inclusion  

Our approach is simple –everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email

Safe workplace  

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.