Senior Account Manager

7 days ago

Sydney, New South Wales, Australia MartianLogic Full time $80,000 - $120,000 per year

About the company:

MartianLogic is a dynamic HR SaaS innovator, revolutionizing human resources with cutting-edge software solutions. At a pivotal moment in our rapid growth journey, we're scaling fast and shaping the future of HR tech. Join our passionate team and seize upon unparalleled career prospects, where your impact drives our success and opens doors to exciting opportunities in a thriving, forward-thinking company.

A bit about the role:

As an Account Manager at MartianLogic, you'll be the trusted partner for our existing clients, driving retention and expansion through strategic relationship-building and tailored HR SaaS solutions. Your focus will be on maximizing client satisfaction, identifying growth opportunities, and delivering measurable value. With big rewards for wins and performance, this role offers a dynamic opportunity to excel, grow, and make a significant impact in a rapidly scaling tech company.

A bit about you:

We're seeking a high-energy Account Manager with sharp business acumen and the tenacity to navigate complex accounts, engaging directly with buying decision-makers at director and C-level. You'll bring exceptional presentation and prioritization skills, showcasing gravitas to influence senior stakeholders. Innovative, influential, and resourceful, you thrive in a fast-paced environment, driving retention and expansion with confidence and strategic flair.

This role is perfect for an experienced SaaS account manager or a recruiter/talent professional, or HR business partner ready to pivot their career. Leverage your expertise in relationship-building and strategic insight to drive client retention and expansion in a high-growth HR SaaS environment.

Responsibilities:

  • Manage key enterprise accounts, ensuring high-touch, regular contact with clients.
  • Drive customer retention and satisfaction through strong, long-term relationships.
  • Identify and pursue growth opportunities within accounts to increase revenue.
  • Build and maintain relationships with key stakeholders, including HR Directors and Chief People Officers.
  • Deliver compelling presentations and product demos to showcase HR SaaS solutions.
  • Collaborate with cross-functional teams to support seamless client onboarding and success.
  • Prioritise and manage multiple accounts effectively, meeting KPIs and performance targets.

You will have:

  • 5+ years in account management, business development, or client success roles, preferably in SaaS or tech (solutions/services experience preferred, not essential).
  • Strong communicator, skilled at presenting to C-suite and building lasting, mutually beneficial relationships.
  • Commercially astute with proven business acumen and strategic insight.
  • Adept at planning, forecasting, and driving strategies for account expansion and retention.
  • Self-motivated, energetic, and resilient, with a creative, solutions-driven mindset and eagerness to learn.

Why you should join us:

  • Join a supportive, tech-savvy team with a continuous improvement culture, working alongside HR SaaS experts.
  • Unlock exceptional career growth with clear paths to leadership, people management, or specialized roles like head of implementation/support.
  • Play a pivotal role in shaping our growth strategy, contributing ideas to roadmap discussions and building valuable consultative skills.
  • Earn significant rewards for top performance, including uncapped commissions and company share options.
  • Enjoy employee benefits like gym membership contributions and exclusive discounts on products and services.

If this sounds like you and you're interested in joining us on the MartianLogic journey, please apply now

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