Senior Student Administration Officer

Company Description

Join Student Life's Student and Academic Services team - a caring and supportive environment.

• Fixed Term (until 2/8/2026), part time (50%) position based at either our Brisbane South (Nathan) or Gold Coast campuses.

Job Description

As Senior Student Administration Officer play a vital role in delivering high-quality administrative support to students across all stages of their academic journey, helping ensure their success and a seamless experience from enrolment to graduation.

Key responsibilities include:

• Manage complex student administration issues and offer expert advice on matters related to enrolment, program variations, progression, and graduation
• Assess and processing applications such as credit transfers, cross-institutional studies, degree variations, and course substitutions
• Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office
• Engage in activities that support the student journey from recruitment through to graduation
• Contribute to the delivery and continuous improvement of Student Administration functions
• Support third-party student administration functions

About you

• Demonstrated experience in student administration within a tertiary education environment, particularly in areas such as credit, enrolment, progression, and graduation.
• Thorough understanding of academic policies and procedures, including program structures, credit transfer rules, and degree requirements.
• Demonstrated ability to assess and process complex applications, such as credit transfers, cross-institutional studies, and program variations.
• Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff
• Ability to work in a dynamic environment with competing deadlines.
• Demonstrated problem-solving skills and attention to detail
• Strong time management and organizational skills

What we can offer

This is a fixed term (until 2/8/ % (0.5FTE) part time position primarily based at either Brisbane South (Nathan) or Gold Coast campus. As Griffith is a multi-site University you may be required to work across other locations.

Salary Range

The full time equivalent base salary will be HEW Level 5 range $79,705 - $89,416 per annum + 17% superannuation.

Additional Information

Griffith is a values-led, inclusive workplace committed to diversity, equity, and social impact.

Our Nathan campus offers a serene environment, with buildings located in the heart of the beautiful Toohey forest.

Our Gold Coast campus (Griffith's largest) has a vibrant, collaborative work culture combined with outstanding lifestyle benefits and is co-located with the Gold Coast University Hospital and light rail access. It includes modern facilities such as:

• Griffith Health Centre with advanced medical and research technologies
• A Business School building with a simulated trading room
• The national Institute for Glycomics

Staff enjoy a supportive and inclusive environment, access to state-of-the-art facilities, generous flexible work options, and a strong focus on health, wellbeing, and career development—all set within one of Australia's most desirable coastal locations.

Join our friendly, collaborative, and motivated team, where your work truly makes a difference in the lives of our students

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the Position Description)
• Current curriculum vitae/resume including full contact details

Applicants must have Australian working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.

Note: Applications will be reviewed and processed on receipt and must be submitted online.

For further information specifically about this role, please contact Pascal Boucher, Senior Manager, Student Administration