People Business Partner

About the Role

We're looking for a People Business Partner who is passionate about making a difference. Based in our Melbourne corporate office, you will partner with business leaders across a portfolio of government and non-government contact centres. You'll be part of a collaborative national People Team that thrives on innovation, problem-solving, and delivering great outcomes for employees and leaders.

This isn't just about policies and processes — it's about being a trusted advisor and coach who helps leaders navigate challenges, inspires high performance, and champions a culture where people feel engaged and supported.

What you'll be doing

• Partnering with leaders to provide practical advice and solutions across the full employee lifecycle.
• Acting as a sounding board and coach to drive performance, engagement and change.
• Supporting initiatives in employee relations, performance management, remuneration, organisational design, workforce planning, and succession planning.
• Using your expertise to identify opportunities, recommend improvements, and deliver people strategies that balance culture with commercial outcomes.
• Being a proactive and positive contributor to projects that bring our Purpose, Values and Vision to life.

What you'll bring

• A strong HR background, ideally with HR advisory or business partnering experience.
• Solid knowledge of Australian employment legislation and exposure to Enterprise Agreements.
• Broad HR expertise across areas such as learning & development, change management, employee engagement, recruitment and organisational design.
• Strong stakeholder management skills – comfortable engaging with people across all levels of the organisation.
• Experience with Workday and working in complex or matrix structures is desirable.

Why join us?

• Be part of a supportive national People Team where collaboration and growth are encouraged.
• Play a pivotal role in facilitating career growth and development for our people.
• Make a real impact – your work directly influences employee and business success.
• Access an unlimited mental health and well-being platform, empowering you to stay balanced and thrive both personally and professionally.
• Access to everyday savings: From technology, phone bills, fuel and groceries to fashion, restaurants and entertainment. Our employee benefits provider Flare can help you save every day with well-known brands

If you have experience in Retail, BPO, Hospitality, or FMCG and thrive in a fast-paced environment, we'd love to hear from you. Apply now to become our next People Business Partner and make a real impact on our people and business success

Other Position Requirements:

• Australian Citizenship
• The successful candidate will be required to undergo Pre employment security checks and a National Criminal check
• Enjoy a flexible hybrid setup while playing a pivotal role in supporting and shaping our workforce, with the expectation of being onsite around 4 days per week to collaborate, connect, and make an impact.

About Probe CX

Probe CX is a global business of 17,000 team members. We believe in combining human expertise with technology to deliver exceptional results. We are a digitally-enabled and data-driven company, but first & foremost we are people-purpose led. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.

How to Apply?

Click on 'Apply Now'. Need adjustments for accessibility needs throughout our recruitment process - please let us know. We're happy to accommodate.

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self