Clinic Operations Assistant

20 hours ago

Brisbane, Queensland, Australia Exercise Healthcare Australia Full time $60,000 - $80,000 per year

If you love working with people, making sure things run smoothly and are organised and detail oriented, then this role is perfect for you.

At EHA we know that great patient care requires clinics that run smoothly, safely and on time. As our Clinic Operations Assistant you will keep three state of the art Clinical Exercise Centres responsible for helping thousands of patients manage their health operational, compliant and patient ready each and every day.

From supporting the clinical and leadership teams, facilities and equipment to stock, contractors and documentation, you will own the details that keep our team focused on what matters most: changing our patients lives with exercise.

Our Values

At EHA, we have 4 things we value most that you will need to resonate with:

  1. Empathy: You take a moment to walk in their shoes.
  2. Excellence: You exceed expectations.
  3. Integrity: You do the right thing.
  4. Energy: You light up the room.
What You'll Do

Facilities & Equipment

  • Keep clinics safe, clean, compliant, and running on time
  • Oversee equipment maintenance, calibration, repairs, and uptime logs

Contractors & Stock

  • Manage contractors: quotes, scheduling, safety sign-ins, insurances
  • Run stock and consumables order cycles, par levels, and ensure zero stock-outs
  • Oversee merchandise and printed collateral: stock control, reprints, and rollouts

Admin & Compliance

  • Provide patient services support: front-desk overflow, records, billing
  • Assist with health & safety: incident logs, drills, compliance docs
  • Maintain document control: SOP updates, versioning, staff access, intranet

Leadership Support

  • Provide executive assistance with calendar, projects, and remove blocks for leadership
What Success Looks Like:
  • Zero stock-outs across all clinics; 95% of orders placed before par level breach
  • 90% of facilities/equipment tickets resolved ≤72 hours; critical issues ≤24 hours
  • Compliance locked in — 100% contractor insurances/certs on file, 100% H&S checks documented monthly
What You Bring To The Role
  1. 2+ years operations/admin experience (healthcare or multi-site ideal, preferred but not essential)
  2. Driver's Licence + willingness to travel between Alderley, North Lakes & Acacia Ridge (KMs reimbursed)
  3. Strong systems literacy (Excel/Sheets; project tools a bonus)
  4. Fast, organised, and detail-driven with a bias for action
  5. Current or willingness to obtain: First Aid/CPR, WWCC/Blue Card, NDIS Worker Screening
  6. Bonus points for NDIS, Medicare, WorkCover, or DVA admin experience
Why Be Apart of EHA?
  • Get in early on a rapidly growing organistion make a real difference in the world
  • 50% off Exercise Physiology Services + Free on site gym membership
  • Employee Assistance Program - 5 Psychology Sessions Each Year
  • $1,000 Professional Development Allowance
  • Clear progression pathway with autonomy and support
About Us

We are grounded in a simple vision for a different future:

"For those who do not believe, to see that exercise is the key to a happy and healthy life"

And we are building towards an audacious Mission

"For EHA to be the leading provider of Exercise Physiology services in Australia by 2040"

We combine empathy, professionalism, and data-driven care to help patients achieve more than they thought possible. Our support and operations team (you) are central to making this happen.

Ready to Join?

If you want a role where your work truly matters, where clinics run smoothly because of your attention to detail, and where you're part of a supportive, fun, and driven team, then you need to apply.

Apply today with a resume and cover letter plus 3 bullet wins showing how you've improved operations (e.g., reduced stock-outs, cut contractor costs, improved compliance).

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