Key Account Manager

2 days ago

Blacktown, New South Wales, Australia Coadys Personnel Consultants PL Full time $80,000 - $120,000 per year
  • Active portfolio of reputable key account customers
  • Industry leader offering longevity and career growth
  • $110 + Super + KPI Bonus (to $20K) + Company Car

Our client is a leading Australian manufacturer providing products and consumables to pharmaceutical manufacturing and healthcare customers.  This is an exceptional opportunity for an experienced and driven Key Accounts Manager with industry experience to provide exceptional management of key accounts to ensure customer satisfaction and drive revenue growth.

Specific Accountabilities include: 

  • Build strong relationships with customers ensuring frequent face-to-face visits are maintained
  • Ensuring customer contracts are up to date and profitable
  • Align customer plans with sales targets
  • Establish quarterly business reviews and ensure management is across key items for discussion
  • Perform regular stock takes of items at customer sites to ensure reporting and billing is accurate
  • Generate credit notes as needed
  • Develop and implement strategies for customer retention and growth
  • Drive revenue through both existing accounts and new customer acquisition
  • Maintain accurate CRM records and monitory contract expirations
  • Re-sign existing customers onto new service agreements, negotiating as required
  • Represent the company at trade shows
  • Collaborate with marketing, supply chain and customer service teams

To be successful in this position you will be a proactive and driven professional with demonstrated experience in driving strategic growth and expanding key accounts.  Additionally you will have:

  • Significant Account Management experience gained in a similar role (with customer base including pharmaceutical manufacturing and/or hospitals - this is essential criteria)
  • The ability to build and maintain effective working relationships at all levels of the organisation
  • Proven business growth achievements
  • Intermediate to advanced level MS Office skills and competency using large organisations customer or financial management software to run reports, understand data and make decisions based on analysing results
  • Current drivers license

Note that this position will be largely on the road in NSW however offices are based in the Blacktown area and there will be regular in-office requirements.

For immediate consideration please forward your resume to Coadys via the SEEK application link.

Please note only shortlisted candidates who meet the selection criteria outlined above will be contacted.

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