Service Desk Analyst

2 weeks ago

Brisbane, Queensland, Australia Rencom Pty Ltd Full time $45,000 - $65,000 per year

* Well established SE QLD based IT Company

* Client focused working environment

* Structured Managed Services Solutions and a unique approach

* Great reputation

Established in 1983, Hall Computer Services is an innovative, professional and solutions based IT company with clients throughout SE QLD. We pride ourselves on delivering reliable managed services systems for small to medium businesses from all Industries.

The company provides a positive, nurturing atmosphere for staff and helps them to develop product skills and a professional outlook.

We are looking for an entry level Help Desk support person, Whilst a strong background in Microsoft network technologies is desirable, we are particularly looking for outstanding client skills and the "right" attitude as the primary requisite. You will be supporting a small but very advanced engineering team and most of our clients have been with us for years.

Qualities we are looking for include:

* Decent technical, communication, and documentation skills.

* Knowledge of  Desktops based on MS Windows.

* Basic Server skills an advantage. 

* Knowledge of logistics (parts ordering & Delivery) an advantage.

* An ability to adapt quickly, use available resources, and follow proven methods.

* You are a team player - lone rangers please do not apply.

At Hall Computer Services you will work with:

  • HP servers and workstations
  • Windows Desktop/Server Software
  • RDS / Terminal Services / Thin Client
  • Netgear, Sonicwall, 
  • MS Exchange, Office 365, SQL and other Microsoft Technologies
  • LAN / WAN technologies.

    - Backup, Imaging, NAS, and Data Recovery solutions.
  • Advanced, integrated RMM & PSA systems

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