Relationship Banker Relationship Banker

At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.

As an Assistant Relationship Manager in Business Banking, you'll play a key role in supporting the Senior Relationship Managers to provide value to Agribusiness customers across Agribusiness channels in each regional market. You will support with managing and growing our portfolio of business customers and be a key art of the customer's relationship.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ Group, you'll be building your future, while helping to build ours.

Role Type: 12-month secondment
Role Location: 216 Margaret St Toowoomba QLD
Work Hours: Full-time (37.5 hours per week)

As an Assistant Relationship Manager, you will have the opportunity to: 

• Work with the Senior Relationship Manager to manage our relationships with customers within their assigned portfolio tier.
• Attend to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
• Work with the Senior Relationship Manager with administration of the customer portfolio ensuring all documentation and customer files are maintained in accordance with Suncorp's policies and procedures.
• Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments.
• Identify an acceptable level of lending risk, in line with our Risk Appetite Statement, and to maximise profit from that transaction.
• Support and demonstrate a risk management culture in line with Suncorp's values.
• Proactive identification and escalation of risks and issues related to your role responsibilities.
• Comply with our complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Build strong and genuine relationships with key stakeholders and work collaboratively to drive a 'one team' approach ensuring effective support and service delivery and achieving customer and business needs.
• Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
• Engage in initiatives and opportunities to continuously build skills, knowledge and capability.

To grow and be successful in this role, you will ideally bring the following:

• A genuine desire to live and work regionally and establish or grow your connection to regional areas.
• Demonstrated experience in roles requiring growth and retention of a customer base.
• Strong interpersonal skills - using appropriate behavioural styles to develop relationships and influence others
• Strong communication - a demonstrated ability to convey and explain information, coherently and confidently.
• Strong analytical skills and attention to detail
• Ability to make effective decisions in a timely manner.
• Commercial acumen - ability to recognise and implement business strategies to drive profitable growth, customer acquisition, customer experience and sales productivity.
• Negotiation skills – exploring opportunities with a view to mutual benefit and acceptance.
• Financial skills – some understanding and application of pricing, margin, expense management, and profitability principles.
• Planning and organising skills – establishing a process to complete goals (either personal or for others) and allocating appropriate resources to achieve such goals.

You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.

Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.

Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.

Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.

Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at Suncorp Bank and the ANZ Group, visit You can apply for this role by visiting ANZ Careers and searching for reference number

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. ANZ Group is committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things in the future. 

We work flexibly and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support. 

Please refer to this link to read about recruitment and mobility principles between Suncorp Bank and ANZ.
 

15/08/2025 , 11.59pm, (Melbourne Australia)