Workers Compensation Technical Specialist

1 week ago

Macquarie Park, Australia DXC Technology Full time $90,000 - $120,000 per year
Job Description:Job Description
  • Delivering prompt and effective specialist technical claims advice
  • Working together with the Case Manager to provide guidance and support to maximise outcomes.
  • Providing guidance and leading discussions on technical aspects of the claim with stakeholders
  • Ensure compliance with all legislation, industry codes and company policies.
  • Actively monitor developments within the industry to continuously develop knowledge of insurance guidelines, policy changes and modifications.
  • Identify opportunities to review, develop and modify processes, procedures, standards and guidelines that support innovation, improved performance and improved customer experience
  • Assist the Case Manager in conducting the ongoing 'risk assessment' and segmentation of claims through case conference process.
  • Individually, work closely with the Claims Officers, Case Manager and Injury Management Advisor to assist in developing a strategic case management action plan for each claim
To be successful in this role, you will have
  • Sound technical knowledge, including;
  • Legal qualifications and/or minimum of 3 year's experience in claims management (Case Manager) and/or a minimum of 3 years as a law clerk or paralegal in the statutory personal injury field
  • Strong working knowledge of the NSW Workers Compensation Act 1987
  • Flexibility and ability to adapt to change
  • Demonstrated experience in supporting Claims Officers coaching, decision making and technical claims management
  • Ability to follow the rules and regulations
  • Demonstrated ability to work towards set targets and compliance measures
  • Intermediate computer literacy
Employee benefits
  • Extensive resources to support your onboarding and continued development, including DXC University
  • DXC recognition, our global virtual platform which fosters a culture of appreciation and celebration with real-time reward and recognition
  • More time to do the things you love with flexible leave options, including purchased leave
  • Time to give to the community with charitable and emergency services volunteer days
  • An Employee Assistance Program to support you and your family
  • Novated leasing discounted health insurance, paid parental leave and many other discounts.

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